Liberty Bank Silas Deane Hwy, Wethersfield

Liberty Bank Reviews

• B

  B Bii
  2

  One word... lazy. I came in looking for copies of statements, as I have done many times in the past at other branches. The teller says she can “order” them, which takes a couple days, (but this doesn’t help me because I don’t live around here.) I’ve never been told this. Usually the teller just charges me, prints off the statements and I’m out the door, even if I have to come back same day and pick them up. This particular employee says she could do this, but they’re short staffed. Mind you, there was no other customer at the bank. Just me, the whole time I was in there. At least she said “sorry about that,” even though I doubt she meant it.

• A

  Alex Rodriguez
  5

  I have to time time out of my schedule to appreciate this bank, and the great customer services we receive from Chelsea Pantano. we haven't feel so appreciated doing business with someone like we did at Liberty Bank. We loved your knowledge and your abilities to work with people. We want to say Thank you Mrs. Pantano from the bottom of our hearts. We hope to do business at Liberty Bank for the rest of our life.

• H

  Hannah Jahn
  5

  Recently switched to Liberty Great bank after being with an "ok" bank for 10+ years, and I'll never look back! The staff are extremely friendly and helpful here, plus all the perks that comes with Liberty make switching a no-brainer.

• C

  Candice Wilcox-Cianci
  5

  I’ve been with Liberty since I was 20 and their staff is fantastic. If I have any issue it’s location, I’d love it if there were a Windsor (area) location, but for 22 years they’ve provided fantastic customer service and support and that’s more important to me than a 1/2 hour car ride. Thanks, Liberty Bank!!

• J

  J
  1

  Worst branch to do banking with. Starting from Manger down to Clark needs to be replaced. Due to poor service bunch of customers are closing there accounts.

  Response from the owner

  Hello, I’m Jen with Liberty Bank. Thank you so much for taking the time to share your experience. We pride ourselves on providing exceptional customer service, so we’re sorry to hear you’re not 100% satisfied. We’d like to reach out to you personally but we need some contact info from you. Would you mind reaching out to us at https://www.liberty-bank.com/contact-us so we can get in touch? We want to learn more about what happened and how we can make things right. Sincerely, Jen, Liberty Bank

• D

  Dante Goddard
  5

  Great bank! You can get ATM fees back each month, no minimum balance, and no monthly fees. Also the staff is very friendly. Can't complain about anything.

• W

  Westone jean philippe
  5

  My brother and I have been banking with them for years,they got an excellent customer service and give you great advice. I enjoy doing business with Liberty bank

• A

  Ally Ruiz
  5

  I have been banking there for at least 5 years and everyone there is helpful and really nice! The best bank I've ever had the pleasure of using.

• M

  Matt Z
  1

  This branch is god awful, I have nothing but problems every single time I go there. Save yourself the trouble and go to be branch down the road they’re actually competent down there

  Response from the owner

  Hello Matt, Thank you so much for taking the time to share your experience. We pride ourselves on providing exceptional customer service, so we’re concerned to hear that you are not happy. Would you mind reaching out to us at https://www.liberty-bank.com/contact-us with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help us to find the right solution. Thank you so much, and we look forward to hearing from you! Sincerely, Jen, Liberty Bank