LendNation Menaul Blvd, Albuquerque

LendNation Reviews

• M

  Megan Mireles
  1

  The two ladies were very rude this was my first time going in to apply and I was so uncomfortable the whole time . The manager was especially very rude . They don’t make u feel comfortable and they definitely don’t have no customer service skills . If they don’t like working with customers they shouldn’t be here . The previous reviews don’t like definantly would not recommend this place to anybody. When ur in a time of need and u get treated like this it makes u feel worse

  Response from the owner

  Thank you for telling us about your experience. We're sorry you felt like you were treated poorly. We strive for excellent customer service. We'd like to learn more and follow up on these issues. If you are willing to share more details about your experience, please contact us at [email protected].

• s

  steph soto
  5

  Liz, Amy, and Angelica have excellent customer service and are very professional. Highly recommend them wouldn’t go to any other place.

  Response from the owner

  steph soto, Thank you for the five-star review! We're committed to giving customers like you the confidence to overcome financial challenges with easy products and great customer service. See you next time!

• L

  Leona Denny
  1

  I was always given the privilege to extend my loan payment; today, they say because of their system their no longer able to do it. When I called to request for an extension, they asked me why, I explain the situation then she put me on hold to speak to her Manager. When returned, they can't do it, offered me to refinance. Refinance means throw away your money to pay down your loan and start over AGAIN??? Very upset, now I have to struggle to pay another bill. WOW!!!!!!!

  Response from the owner

  Leno Denny, Thank you for telling us about your experience. We're sorry you feel that way about our loan products. If you would like to follow up with more details, we'll look into potential solutions for next time. Please contact us at [email protected].

• D

  David Chavez
  5

  I don't understand the reviews of bad customer service. The employees at Lend Nation have been nothing but nice to me. When I needed extra money I was able to refinance my loan no questions asked. I have also been able to get money when I had some available.

• E

  Erika Gardiner
  5

  LendNation lent me money when others wouldn’t. They answered all the questions I had for them. Set me up on automatic withdrawal and they always call me a day before my payment issue to remind me that it is due. A few time I did t have money to cover the payment but the following week was able to catch up. They didn’t call me a million times or my work or family to harass about a miss payment. Interest is a little high but with all companies like this one they always are. It was a better option for me than doing a title loan. Also they gave me the money right away. So yes interest was high but in an emergency situation like mine at the time I expected that but appreciated that they gave me cash that very same day. I would absolutely recommend them to anyone who needs emergency funds

• M

  Maria Rodriguez
  5

  I had a great experience. The ladies we're very nice. Whenever late with my payment they would work with. Loan me money when no one else would. l appreciate them very much.

• M

  Melanie Salazar
  1

  I was very surprised How RUDE these employees are. ONe girl handed me papers to fill out never spoke one word except I need your ID and Verification. I was never told what they were doing. they go sit at their desks and totally ignore you. These young girls working there need some Extensive Customer Service Training. HOW DID THEY EVEN LAND THE JOBS THEY HAVE??????? WOW there are so many unemployed people that deserve a job and actually know how to treat people, MANAGER: think its time to start reviewing applications and hire new workers. These girls are really making your business look really BAD.

• C

  C Payton
  1

  DON'T EVER USE THEIR SERVICES They like to harrass you they took two payments instead just one now i can't make my trailer payment if you are smart you will never use their services they are thieves Don't use them for a loan even if you're desperate

  Response from the owner

  cathi calico, Please contact us at [email protected] to provide more details on what happened with your account. We will review the activity and fix any mistakes immediately.

• A

  Angel Baca
  4

  Amy was very professional and helpful. Thank you-Fernanda

• E

  EmmaRae Jaramillo
  5

  Not sure why everyone’s ratings are so negative but I had a positive experience!! Super nice lady’s and fast application!! Will definitely recommend!!!