Lebanon Federal Credit Union E Evergreen Rd, Lebanon

Lebanon Federal Credit Union Reviews

• J

  James Kern
  5

  What made our experience at the Credit union outstanding was the customer service. The tellers and bank manager cared and showed empathy.

• T

  Timber Prince of J-Street
  5

  Tiffany was so personable, pleasant and the consummate professional. She worked diligently to assist us in achieving our goal of once again owning an RV. Thank-you, Tiffany for all that you do for your customers. We appreciate you! Kevin & Gloria K.

• D

  Desireee Danielleee
  5

  Lebanon FCU offers many benefits that I’ll look forward to looking into they are very polite staff to work with. Easy and quick sign up to open an account! :)

• G

  Gerald Soto
  5

  Have used this branch on multiple occasions and always receive the same great experience. A great local business that I often see giving outside of the banking community.

  Response from the owner

  Thank you Gerald for being a member! We appreciate the support you give to LFCU!

• B

  Brandon Kreiser
  1

  This financial institution farms most of it's services out to other companies because they're too small and antiquated to do it internally. The "benefits" of using a small credit union are far outweighed by the negatives. The staff is friendly enough, but usually pretty clueless with most questions and issues. They also have an old-style bank schedule, so don't expect to receive any help outside of regular business hours. I was happy to close my account here. The Lebanon Federal Credit Union provides all the same a services as any other bank, but does it worse.

  Response from the owner

  Brandon, we are sorry to hear of your dissatisfaction and we would like to provide you with resolution to your concerns if you can contact us directly for assistance. We handle the vast majority of our services and products internally. We do use some outside vendors, as virtually all financial institutions do. We hope to be able to better serve your needs if you are willing to contact us and ask to speak with a manager.

• M

  Mackenzie O'Donnell
  5

  The LFCU website and app have been an awesome resource to utilize during this pandemic. Both are very user friendly and secure. I was thankful for the ability for LFCU to cut me a check from my account and send it to me! It arrived to me in a timely manner, best part was I didn’t have to leave my home or change out of my PJ’s! Thanks LFCU for making life a little easier!

  Response from the owner

  Thank you for the review Mackenzie. We are glad you were able to get your banking done in a timely manner with LFCU's mobile banking outlets.

• P

  Patten Mills
  5

  4 locations all in Lebanon county...building a new location in Johnstown! Anytime I call needing copies of statements the staff is right on top of it. Their team really cares.

• S

  Sierra Taft
  1

  Their mobile app is one of the worst things to try and work. They wont deposite my check past Friday early afternoon, like some of us live paycheck to paycheck and only get our paycheck when we leave work Friday evening to late night. Now i have to wait till Monday, to pay 3 bills (which by then will be late), put gas in my car (rocking 1/4th tank), and get much needed groceries.

• S

  Sarah Monk
  5

  Even though I do a lot of my banking electronically, I always enjoy when I stop at Evergreen for a cashier's check or to cash my change. Very friendly staff!

  Response from the owner

  Thank you for being a member!

• L

  Linda Young
  5

  Went for loan. Everything was explained fully to us.