Lakeland Bank US, Newton

Lakeland Bank Reviews

• C

  C P
  1

  I have been with this bank since 1987, when it was NBSC. Since it changed to Lakeland, every time I try and give them a chance to be competitive, be it a car loan or some type of home loan, they never even come close to the competition. Never! Since 1987, I have purchased about 20 vehicles and 6 homes in the north jersey area and every time I check with Lakeland bank I am always... and I mean always disappointed! I took one equity loan with them, but immediately refinanced because I easily found lower rates. This last time I have finally learned my lesson. I am closing my checking account with this bank and will not waste my time ever stepping foot in one of their branches again. The staff over the years have almost always been very friendly and as helpful as they could be, but enough is enough. They just do not compete. I feel bad because it is a small local bank and I convince myself to give them a try and then later regret wasting my time. As far as I am concerned, Lakeland Bank really needs to do society a favor and just go out of business.

  Response from the owner

  Thank you, Charlie, for taking the time to share your concerns with us as your feedback is valuable for our continuous improvement. We appreciate you trusting as your financial partner over the years and are sorry to hear about your poor experiences. We would like the opportunity to continue this conversation so we can discuss how we can best assist your needs. Please give us a call at 866-224-1379.

• S

  Sara Woodrow
  2

  All of their signs say they are open until 5. If they close at 4, they need to make that very clear on their building and their signs.

  Response from the owner

  Hi Sara, we apologize for the inconvenience and appreciate your feedback as it is valuable for our continuous improvement. We will investigate the need for signage, but in the interim all of our adjusted hours can be found at LakelandBank.com/branches. Thank you

• A

  Alice
  5

  Always friendly and I like the managers honesty.