Lake Michigan Credit Union Summerlin Lakes Dr, Fort Myers

Lake Michigan Credit Union Reviews

• D

  Dr. Elijah True
  5

  I am not a fan of banks. I like local banks better than national banks. LMCU took over my small bank a couple years back. It's been very good. Now they are my favorite bank. I went in to deposit money and I had to wait a little. The bank teller apologized and gave me $25. They have a quota of money to give out to customers. Customer appreciation. I think that is a great program. The lady said take you kids for ice cream or something. That is exactly what we did. I'm a customer for life. #reviewsbyelijah

  Response from the owner

  We couldn't be happier to have you as one of members Dr. Elijah!

• R

  Rachael Krueger
  1

  Less than one star to Lori on the teller line. What a lame excuse for customer service, you should work in a factory with how rude you are. ‘I didn’t deposit your money because other customers came in’ .. and then hangs up on me… this was an HOUR after She spoke to me while trying to deposit my money through the drive thru and said okay to emailing my receipt. The Florida branches don’t compare to Michigan- this one tops it’s in becoming the next generic BANK.

  Response from the owner

  Hello Rachael. We want to apologize for the negative experience you have had with us! Customer service is a top priority at LMCU, and we take this feedback seriously. If you have any additional feedback, please feel free to reach out. Thanks!

• C

  Cathy Skillas
  5

  Lorrie is pleasant, professional and goes above and beyond to help in anyway she can. LMCU is nothing like a bank...it's all about how they can help you. Highly recommended...make sure to ask for Lorrie.

• D

  Diane Stech
  5

  I visited this bank recently and I was pleasantly surprised by the friendliness of the staff and efficiency of the tellers. Truly personalized service. What a delight to be treated with such professionalism and care. You've got my business!

  Response from the owner

  Thank you for the kind words Diane! Our team at the Fort Myers branch are some of the best in the business!

• T

  Thomas Marchetto
  5

  This bank is on point for exceptional customer service! I needed to drop paperwork off at this location & was met at the door by Kyle Dyckman who made you feel like a real valuable customer! This guy could not go out of his way enough to accommodate me & had such a great personality-he definitely deserves Kudos! I highly recommend LMCU!

• t

  ted zaborowski
  5

  As someone who has banked with many different instutions in the past I can say with complete honesty that the folks at Encore Bonita and Ft. Myers are extremely knowledgeable and very professional. I would highly recommend their services to everyone. Sincerely Ted Zaborowski -Client-

• B

  Barbara Brown
  5

  My company has been banking at Encore for years. I have always had wonderful service from the Ft. Myers branch. I actually look forward to my Friday bank runs!

• J

  Justin Oben
  5

  Great Construction Loan Program & super staff.