Lake Michigan Credit Union Metro Way, Wyoming

Lake Michigan Credit Union Reviews

• J

  Jon Saruman
  5

  I decided to begin transitioning from my employer’s credit union, whom I liked, to LMCU. I did not make a mistake: LMCU has treated my partner and I like family. A bank visit sometimes feels like a cumbersome errand, but I’ve found the staff at this branch to be more than helpful.

  Response from the owner

  Thank you for your 5-star review Jon! We couldn't be happier to hear this from one of our valued members!

• M

  M Land
  1

  A five business day hold on a slightly larger check I wrote to myself from my other account, when I’ve been banking with them for years, personally and with two businesses. This is why I will stick with Mercantile Bank for my main business. EDIT: The bank's response is not helpful. This WAS in an person visit, with a request for waive on hold verification, which was denied.

  Response from the owner

  Hello. We apologize for the negative experience you have had with us! There is a daily deposit limit for deposits made on the LMCU mobile app. Each time you pull up the Mobile Deposit options on your App, it will display this information in a small pop up window. Next time when visiting one of our branches, our team would be happy to assist you in depositing in person and request a funds verification to see if a hold can be waived. We would also be happy to share information about the night deposit box.

• T

  Tyler Hough (Timely)
  5

  I was assisted quickly and efficiently. I had just gone through the process online of creating accounts as I just switched from a bank back from my hometown to here. Everyone was very friendly and I will gladly come back to this location whenever the need arises. Thanks for making my transition from my old bank so easy!

• L

  Lindsey Berry
  5

  Super friendly teller, improved my Saturday ☀️

  Response from the owner

  Thank you for sharing your positive experience with us Lindsey!

• D

  Danielle Vander Wege
  1

  Sonya was “helping” me to open a new account due to fraud on my old account and get things transferred. A week later, nothing was done so stopped back in. Finally got the account opened and was told that I should see stuff transferred in a few days. Left a voicemail for her a few days later because nothing was done, no call back. Another week goes by and it still isn’t done. Don’t worry, Sonya, I had someone else take care of it. Less than impressed.

• T

  Take Care
  1

  Rotten attitudes here and tight parking. Consistently bad since they opened in spring 2016. I'm willing to give a place a second, third, fourth chance to clean up their act but this branch is so rude that I am never coming back. That seems to be what the tellers want anyway... to not have to assist anybody.

• A

  Alex Rodriguez
  1

  Worst bank in the world always taking forever never polite puts in hold tells you to wait does not ask you to wait. Terrible service

• J

  Jeremy Hoff
  1

  Daughter got a check from babysitting which was written from Lake Michigan Credit Union, and they are across street from house. They would not cash as she a minor has no account with them. I asked why and Mangager said they will cash but for a $5 fee!! A twenty dollar check for a kid who babysit and they want 20% Never will I open or do a loan with such a terrible buisness!! Drove to family bank and they cashed without question, and offered to help her open and start account!! Guess where we will go! So good luck and be ready to be treated poorly and pay for bad service!!

• F

  Farowe
  1

  Angela was so rude to me while making a cash withdrawel. I needed big bills and she was not happy with my request.....

  Response from the owner

  Hello. At LMCU we pride ourselves on member service. We are very sorry about your negative experience at our branch. if you would like to discuss this experience further please reach out to Member Services by calling (800) 242-9790 or by emailing [email protected].

• L

  L P
  5

  I have banked with LMCU for many years and love it! This location is really convenient too.

  Response from the owner

  We love to hear this from our members!