Lake Michigan Credit Union W Shore Dr, Holland

Lake Michigan Credit Union Reviews

• B

  Brianna Kolasa
  5

  ALL the bad reviews are old! This location and the people that work there have been nothing short of AMAZING every single time I or my husband go in! We do all our personal banking through them, our car loan and will be applying for a mortgage with them soon as well. We rexieve hand written and signed letters from them frequently and they are SO sweet!

  Response from the owner

  Thank you for your 5-star review Brianna! We are happy to hear that you had a great experience with our West Shore Drive team!

• r

  ramon ceasar
  1

  I reached out for an auto loan. I have a 772 credit score and offered to put up to 50% down on the vehicle I wanted. I was denied. The bank also discriminated against me for my age which is illegal. Crazy because if this was 2007, I wouldn’t need any documents, wouldn’t need any credit and would get approved for a $500k house, no questions asked. Very quick to destroy our economy in 2008. Then absent to rebuild the economy in 2019.

  Response from the owner

  Thank you for your review. We set a high standard for ourselves and we’re sorry to hear this has not been met in your experience with us. We would like the opportunity to learn more about your experience so that we can improve the way we serve every member. You may reach us at (800) 242-9790. Again, thank you for your feedback!

• Z

  Zachary Dreyer
  1

  Everytime I have to go in, there is only one employee behind the counter and at least a 10 min wait in line, this happens a different times of the day as well.

• A

  Amy Moorman
  4

  Nice people. They know what they are doing.

  Response from the owner

  Thank you for the kind words Amy! Please let us know how we can improve to 5-stars.