KeyBank Bangor Mall Blvd, Bangor

KeyBank Reviews

• C

  Cynthia u
  1

  Literally pulled in to the ATM terminal (that read “OPEN” in green lights) at 11:58am after rushing through town to make it Bedore 12pm on a Saturday, only to have the teller shut the system off in my face pressing the call button and waiting for at least a minute…….. Wonderful customer service. 👏

  Response from the owner

  Hi Cynthia - Thank you for sharing your experience with us, and we will be forwarding your concerns over to our Branch Management Team. Feel free to email us at [email protected] with any additional details or concerns and include case# 75155. Thanks, ^DD

• m

  marlee hisler
  1

  I had a horrible experience with customer service at this branch. They make phone appointments but then never call. When I called back two times to ask what happened, no one answered and then the third time someone answered and said I would get a call back from the girl in a bit. No one ever called me back or ever apologized for having me wait around for a phone call I never received. I decided to go to another branch in town with way better customer service and who actually WANTED to help me with a very simple task. Never will do service at this branch again.

  Response from the owner

  Hi Marlee- We would like to forward your concerns to our Branch Management Team. Please send us an email at [email protected] with your full name, zip code, and phone number. Please reference Case #71549 in your subject line. Thanks ^KC

• s

  sandy imondi
  5

  Kaleb did a fantastic job of making my transfer to his branch a piece of cake! Great customer service!

  Response from the owner

  Thanks so much for the 5* rating and review, we really appreciate it. Let us know if you ever have any questions/concerns, we're here to help^LH

• M

  Moses Baik
  5

  All the staffs are extremely friendly and kind. They are very helpful every time I visit. I like their skylights on the ceiling.

  Response from the owner

  Hello Moses, Thanks for the great rating and review, we really appreciate it. Have a great week!! ^LH

• R

  RD Mahanpour
  4

  Good bank and good people work here. I recommend the bank.

  Response from the owner

  Hi there! Thanks for the great review. We are going to let our Bangor Mall branch know they are appreciated. If you need any assistance, let us know! ^PG

• T

  T H
  2

  Not key bank...atm is Bangor Savings