KeyBank N West End Blvd, Quakertown

KeyBank Reviews

• R

  Robert N
  1

  I wish I never refinanced 2 properties here. There is a significant issue with correct principal amounts month to month not being applied. The bank management has been advised in great deal and I am told that the mortgage department is checking. A non answer is still no answer. In 6 months Key Bank owes me over $500 in incorrect principal posting. I cannot imagine I am the only account that has the issue. I am taking my complaints to BBB and the banking commissions. This is not something I am going to address every month for years to come. It is either a system glitche or intentional posting errors. The branch management assures me they will help but 6 months later I am back to where I was with my first statement error. There are many banks go elsewhere

  Response from the owner

  Hi Robert, Sounds like a very frustrating experience for you. If you would send an email to [email protected] including your full name, phone # and zip code, I can have this escalated for you. Also, please reference case #69692. Thanks! ^LH

• R

  Rad Bill
  3

  I like First Niagara a lot better. I don't understand why Key bought out FN, they exist in the same places. The fees are the worst part. FN never had any for normal checking. Very few non-corporate banks exist any more. It reminds me of the Bailey Savings and Loan from It's a Wonderful Life. All those mom and pop banks are being run out of business.

  Response from the owner

  William, I'd like to gather additional information on your experience. If you don't mind sharing please send your feedback to us at [email protected] Please include your full name and a contact phone number with zip code. ^JL

• W

  William Solnoki
  5

  I love Michelle the branch manager here. Always goes above and beyond for me! Great work KeyBank!