KeyBank State Rte, Plattsburgh

KeyBank Reviews

• J

  Joanne Waldron
  5

  I have been with Key Bank over 30 years. They are phenomenal. Always responsive to customer needs. Polite courteous staff always willing to help when needed. They go above and beyond to meet customers needs!!!

  Response from the owner

  Hi Joanne- Thank you for taking the time to create this review. We will forward this great feedback to our branch colleagues. We are always here to help if you need us. Thanks and have an amazing week! ^KC

• J

  JaySon Rolley
  1

  Key bank is by far the absolute worse bank in the United States!!!!!! Run away, do not open an account here or online!!!

  Response from the owner

  Hi Jayson - Oh no! This is definitely not the type of experience we want our clients to have. We'd like to hear more about your experience and how we can earn your 5-stars. Feel free to email us at [email protected] with any additional details or concerns and reference case# 72873 in the subject line. Thank You. ^DD

• C

  Candace McKinnon
  5

  Only bank I’ve had since 1997 Very Satisfied!

  Response from the owner

  Thank you very much for this great rating Candace! We appreciate your loyalty, and we are to help if you ever need us. Have a great weekend!^CH

• c

  cheryl carter
  5

  Key Bank has been my bank of Choice for 30+ years. They are above and beyond in the online billpay area and they have always taken very good care of my money. Susan Arno Barrett is a terrific asset to your organization. She is very knowledgable and has a terrific personality that makes dealing with her a breeze. Great job and keep it up !!

• t

  techsvengali
  1

  ATM FEE amount was excessive and antiquated atm held my card for 60 seconds following transaction end. Avoid this bank if their atm choice reflects how they operate as a financial institution.

• J

  Jaymee Fox
  1

  Horrible experience! Never going to this bank again due to racial discrimination.