KeyBank N Beeson Blvd, Uniontown

KeyBank Reviews

• W

  Wilbert Burnsworth
  1

  Key Bank is the worst bank I've ever dealt with. I use this bank as a custodian account but when we put our hard earned money into the account we are only granted $300.00 a day max limit to be withdrawn. If you pay your bills through KeyBank it takes up to a week or longer before it actually comes out through some companies such as Harbor Freight for example. I have had nothing but issues with this bank. To many to list on here.

  Response from the owner

  Hi Wilbert, Thanks for taking the time to provide your feedback, we do appreciate it. If you ever do need to take more than the $300 out of an ATM, there is an option to have your limit increased, you would just call us at 1-800-539-2968. As far as the bill pay taking long, that would depend on whether we send the payment electronically or an actual physical check. I'm happy to discuss these options with you if you'd like. Just send an email to [email protected] including your full name, phone # and zip code and I'll give you a call. Also, please reference case #61362. Thanks! ^LH

• R

  Richie Williams
  1

  Paid a credit card off March of last year in the branch in Uniontown PA. Well apparently there's no update and the balance says still owed. I've called corporate. Been to the branch. It's looking like I'm going to pay it again. Keep your records and keep an eye on the account.

  Response from the owner

  Hello Richie, thank you for providing your feedback. Please send us an email at [email protected] with your full name, zip code & contact number. Refrain from including any account numbers. Also, reference case ##62782. We will forward your concerns to the proper area for review. ^PR

• s

  sherman Core
  1

  Wouldn’t cash a check that was from my moms bank account for an emergency. The bank was right up the street and they would not call the bank to verify the funds. They treated me like I was a low life and all they wanted to know was the names of the employees that have done it in the past for me.

  Response from the owner

  Hi Sherman - That is definitely not how we want you to feel while visiting one of our branches. Can you send an email to [email protected] with more details on this incident. We would like to have it looked into for you,. Thank you. ^JF

• Z

  Zineulia
  1

  Pay attention to what account type they offer you.. the teller won't inform you of what type until you about to walk out the door. When you call customer service you get passed around like a puppy. Very unprofessional and untrustworthy.

  Response from the owner

  Hello Zinba, that is not the type of experience we want you to have. We would like to look into what happened. Please send an email with your full name, billing ZIP code and phone number to [email protected] and reference case# 24836. Please include any other pertinent information (not the account number). Thank you!^CH

• M

  MB Angelo
  5

  My experience with Keybank has been positive.

• M

  Malia Shipley
  1

  Why have over draft protection and concent to yes for over draft if unable to use it

  Response from the owner

  Hello Malia, We are here to help. Please send an email with your phone number, full name and billing ZIP code to [email protected] We would be happy to call, answer your questions and also go over some great overdraft protection options with you. Thanks!^CH