KeyBank Main St, Attica

KeyBank Reviews

• E

  Emilie DiChristina
  1

  Agree with previous review, Attica is a terrible branch. There is an important distinction between "Tammy " personally knowing someone because she has been there for years and the fact that someone she doesn't know has over $50K in accounts opened at the branch. With mobile banking, drive thru etc it is possible she may never have served him but THAT should not be the deciding factor to serve in the face of every kind of ID possible for both parties. Once my dad feels better we will be moving to another bank. Not just for this latest issue, but for repeats of similar problems.

  Response from the owner

  Good Morning Emilie, I apologize that your dad didn't have a good experience at the branch. I'm not totally sure I understand what had happened and if you'd like to provide more details, please send an email to [email protected] including your contact info along with referencing case #33377, and we'll be in touch. ^LH

• K

  Kelly Nelson
  1

  This bank is terrible. My husband has had an account at this branch since it was Marine Middland in the 1980s. His Money is directly deposited. We deposited a check from a BUSINESS and they 'held' the check for 10 day because they said there was a 'reasonable chance' the check wouldn't clear. When we went to discuss this with the branch manager, she was RUDE and intrusive. They also will NOT allow my step daughter to cash Her PAYCHECK unless her father or I are with her because she is 17...her name is on the ACCOUNT!!! Terrible Attica is a TERRIBLE branch!!!

  Response from the owner

  Thanks for taking the time to submit a review, Kelly. We'll be sure to look into these issues you're having with this location and if there is ever anything we can do to help you out, please let us know. ^ JJ

• M

  Mandi Cowell
  5

  Great customer service every time from all the bank tellers here they’re always so friendly when we go in and handle everything quickly.

  Response from the owner

  Mandi, thank you, for your Attica Branch experience feedback. ^JL

• M

  Michael Whitbeck
  5

  Great communication and secure. Fast servicing, research and parking.

  Response from the owner

  Hi Michael - Thank you for your 5 star review. We're always here if you need us. Have a great day! ^SH