KeyBank Erie Rd, Angola

KeyBank Reviews

• A

  Anthony Considine
  1

  These people do not care about your money at all. I called this branch, left a message clearly stating how upset I was with a transaction went through (at like 1p, aka during business hours), waited until the next day for a call back, never heard anything, then called again and they picked up right away. KeyBank as a whole is the worst bank imagineable. They will charge you an overdraft fee as soon as they possibly can. Most greedy and unforgiving bank in the states and this branch is a perfect example of that!

  Response from the owner

  Hi Anthony, This certainly isn't the type of review and rating we like to see, but we do appreciate you taking the time to provide your feedback. If you would like me to have this escalated for you, send an email to [email protected] including your full name and phone #. Also, please include case #72270. Thank you! ^LH

• C

  Carissa Littlejohn
  1

  Manager was completely unprofessional and I don’t trust any of the staff with my account. Will be switching banks as soon as possible.

  Response from the owner

  Hi Carissa, I'm really sorry to hear you had this experience. Thanks for sharing your feedback with us, I will forward this to the Branch Experience Team for their review. ^LH

• L

  Lydia White
  1

  Called to ask a simple question about direct deposit lady that answered the phone was rude and patronizing to me to the point where I just hung up because she wasn’t helpful what so ever.

  Response from the owner

  Hi Lydia, this isn't the service we strive to deliver. We'd be glad to answer your question for you. Email the details to [email protected]. ^PG