KeyBank Southwestern Blvd, Hamburg

KeyBank Reviews

• G

  Gretchen
  5

  This bank location is always great to me. The staff gets you in right away. Even when they’re 10 minutes from closing, there is great service. Thank you Kristina for helping me today. A+

  Response from the owner

  Thank you for taking the time to write this great compliment Gretchen! We appreciate your business, and we are here to help if you ever need us. Have a great weekend!^CH

• B

  Brian K
  1

  Horrible place don't open new account they want to hold your money that's wrong 😡 never was told they where going to put a hold on my account they said one day and now it's 5 basically the lied about noe they can't do anything for me not a good place do not recommend here.now I been cashing the same check here for couple months but if u don't have enough in your account they will hold your money I mean come on I need to pay stuff right away not them holding my money the worst bank I decided to go to I never had problems at Merida bank never no holds no nothing I didn't have to have money in the bank to cash a check they should review there policy😡

  Response from the owner

  Hi Brian: I understand having a hold on your deposit can be frustrating and I apologize if you were given any incorrect information. You can review our Funds Availability Policy at this link: https://www.key.com/about/meetkey/about-key/disclosures.jsp or stop by your local branch. Thank you. ^LH

• P

  Philip Markert
  5

  People here have always been friendly and helpful.

  Response from the owner

  Thanks for the shout-out, Philip! We're always here to help if you need anything. ^PG