KeyBank Lancaster Ave, Frazer

KeyBank Reviews

• B

  Beth Rondinelli
  5

  Banking at Key Bank has always been a great experience. Everybody is very friendly, especially the branch manager, Matt Simmers, who makes sure to say hello to me every time I walk in. I would recommend them to anybody for their personal or business banking, as they are very accessible to talk about your whole financial picture.

• J

  Jonathan Tirrell (deepfocuspics)
  5

  I highly recommend Keybank for all your personal and business needs. They offer fantastic rates and a large range of products to assist with any situation. Matt Simmers, the branch manager, is friendly and knowledgeable, making this bank feel small even though it is big enough to cover all your lending and banking needs.

• P

  Patty Baker
  4

  Well, my husband, Jim had a great deal to say about his Father's dealing with a bank rooted in Ohio, as he was also be being born in East Liverpook, Ohio! After a few bumps, in getting one of his accounts opened in Frazer, Pa. Every thing was taken care of Geoff and the multi a talented tellers and other office Personnel took care of him, a first responder from the VA who has been criss-crossed in many of our cirrounding counties during the Covid-19 virus and so many lives changed or being chained by the economy, banking should not be hard, and all the staff there with Geoff saw to it wasn't. Thank you so much. Patty Baker

  Response from the owner

  Hi Patty- Thank you for the kind words. We appreciate your business and look forward to helping you thrive financially for years to come. Have a great day! ^JF

• J

  John Ferguson
  5

  Great customer service! The best CD rates in town along with all the banking services you need. These guys are experts. You can even schedule an appointment for them on their website. What a great bank.

  Response from the owner

  Thank you for the shout out John. I'll be happy to share the kudos. We hope you have an awesome afternoon! ^CS

• J

  Jeff Wunderly
  5

  I always love coming in here. The tellers are super friendly and working with the bankers privately is always a breeze. Banking here is always a pleasant experience and I actually prefer it to doing banking online. A+

• C

  Chirag P
  1

  Very pathetic customer service. Jannise is very rude. I have had the worse bad lying experience. I cant wait until the new year and I am closing my accounts down. Stay away frm this bank. Just opened bank account but when I checked my ssn history there was a already hard inquiry for credit check. Who the hell give permission to Jannise to apply for credit card ? She forced me to apply c.card just so she get the commission. Very rudly behave with the customer. DO NOT GO TO THIS BRANCH

  Response from the owner

  We are sorry to hear about the bad experiences you've had at this branch, Chirag. If you could, please send us a message to [email protected] and we would be happy to look into this issue for you. ^ JJ

• P

  Pranesh Kottam
  5

  Excellent Customer Service by all the Staff especially Mr.Geoffrey Pepe and Branch Manager Ms.Kate.

  Response from the owner

  Hello Pranesh, Thank you so much for taking the time to provide your feedback and 5* rating. We really appreciate it. Let us know if you ever have any questions/concerns, we're here to help. Have a great day! ^LH