KeyBank Nw Market St, Seattle

KeyBank Reviews

• K

  Kyle Rose
  5

  My husband and I were warmly welcomed into Keybank's Ballard location last year and, through the process of opening a few accounts, it felt as though we were good friends being welcomed to a nice dinner party. In particular, Relationship Manager, Brian Jaynes, is the friendly, knowledgeable, go-above-and-beyond type of customer service rep that you only expect to find managing the concierge desk of a fine hotel or cruise ship. Brian, and his super helpful colleague, Joe, among others, continue to be invaluable assets in helping us manage our accounts and navigate banking, and we greatly appreciate the kindness and sincerity in answering all our questions and banking needs. Bravo to Ballard Keybank and their extremely customer-service-oriented team of nice people!

• R

  Ruste Ryan
  5

  I switched to KeyBank from Wells Fargo, and opened my accounts in this branch. Never had an issue. Theyve always been friendly and beyond helpful with me. Everyone has unique banking experiences, but Ive also been with BoA and a couple banks in the past that are now gone like Wachovia, and honestly.... KeyBank has been my best experience ever.

• U

  Udell Gibson
  5

  I like the fact it is close and the staff are very nice and are always very helpful

  Response from the owner

  Thank you very much for this great compliment Udell! That is what we like to hear. We will forward your feedback to our branch colleagues. Thanks and have a great weekend!^CH

• R

  Robert Sullivan
  1

  Brian is horrible at his job, was not helpful and looking to steal money from people to cash a check from Key Bank. Run to another bank they are very rude and want you pay to get your own money from that bank. I will advise everyone i know to change banks. I also overheard they were over charging a person in line and that person, would have to come back and spend time to change things around so they would stop unfairly charging them.

  Response from the owner

  Robert, I’d like to gather more details about your recent experience so we can provide the feedback to the proper management. Please send details to us at [email protected] please include your full name and phone number to get in touch. Thank you! -KeyBank Customer Care

• J

  Jeremy Allen
  5

  Banking here for 15+ years. LOVE that many of the staff has been there years. They make it feel like a neighborhood bank. Our personal and business accounts are here and we appreciate our relationship together with Key!

• J

  Joshua Fosdick
  2

  Very friendly. Tried to get a boat loan with these folks. They never refused or accepted us, just flat out dropped the process all together. Submitted the paperwork and never heard back. Not sure what went wrong, was going great until it stopped going all together.

• T

  Ted Nguyen
  5

  Very helpful and attentive bankers at this location. Coutesy and smiling faces every time I visit this branch. This is the kind of exemplary service keybank has been known for.

• E

  Eric
  5

  Absolutely, the best checking account I've ever had. It's free. They are professional, courteous and have hot coffee.

  Response from the owner

  We appreciate you taking the time to share. Thank you for banking with Key, Eric! ^PG