KeyBank Reviews
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Juliet Trainer1The customer service is absolutely horrible. I called to find out when the branch would be open. I don’t drive and I don’t do online banking, so I have no options but to use the lobby to conduct my transactions. I called customer service to ask about branch locations and hours. After spending about 10 minutes trying to navigate through the automated system I was greeted by a customer service representative who barely spoke English and didn’t bother to call me by my name. While Courtney is a lovely name, I don’t understand how you get Courtney from Juliet. I explained my situation and I was told that they would be happy to register me for online banking or I could use any drive-through I wanted. I guess I’m supposed to have the transit bus or the rideshare driver take me through the drive up lane at the bank?! I was also told to contact a branch that was well out of my region. I did an online phone number search and found that branch no longer exists. Why do you have phone numbers and information for branches that do not exist on your website? It’s only a matter of time before I will be moving and I can’t wait to find a new bank. I’m sure they won’t put somebody else’s payroll funds into my account and bounce several checks and charge me fees when there is more than enough money in there to cover them. Apparently they have multiple customers with the same account number and can’t keep everything straight. That’s after changing my account numbers at least five times.
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Brian Wingate5I have always had a good experience with this bank and branch and this review will continue to exist if that positive experience is maintained.
Response from the ownerHi Brian, Thanks so much for taking the time to provide a 5* rating and review, we really appreciate it. Let us know if you ever have any questions/concerns, we're here to help. ^LH
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Jennifer Rodriguez5there usually good with desupts .
Response from the ownerHi Jennifer, Thanks so much for the 5* rating and review, we do appreciate it. Let us know if you ever have any questions/concerns, we're here to help. Have a great weekend!! ^LH
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FAQs
1. What Can I Do to Reach KeyBank?
They Can Be Contacted through the phone number +1 215-362-7836. You may also visit their website and fill in the application form.3. How Do I Apply for A Loan at KeyBank?
Simply fill in the application form on their website. If you feel like learning about other possible solutions, take a look at online installment loans provided through a trusted online broker.5. What Am I Supposed to Do if I Cannot Pay Back My Loan?
Contact the lender and reach an agreement in advance. You should know, however, if it"s an auto title loan, your car will be kept by the lender when you default.
2. What Is the Location of KeyBank? How Can Find It?
The address of KeyBank is 1804 N Broad St, Lansdale, PA 19446, United States. Open the map app on your phone to guide yourself there.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank that gives different kinds of loans. Check out our platform to learn about various types of loans including bad credit personal loans.6. Can I Get a Loan From KeyBank With A Bad Credit Score?
Yes, you can. But carefully go through the offers as there can be unfair conditions when it comes to bad credit loans.