KeyBank NY, Suffern

KeyBank Reviews

• a

  anastica white
  1

  came all the way from newark new jersey to be looked at funny, and have two women raise their voices at me and widen their eyes. with extremely rude attitudes. my problem could’ve been resolved very easily. no need for filthy attitudes and death stares. the blonde woman with glasses was worst than the indian lady that helped me prior so unprofessional. i feel bad for those who use this branch. or bank in general. one word TRASH

  Response from the owner

  Hello Anastica, What you described is certainly not up to our standards. I would like the opportunity to assist you with any concerns you have. If you'd like to share more about your experience, send an email to [email protected], including additional details along with your full name and phone #. Also, include case #71284. Thanks! ^LH

• J

  Jim Foley
  5

  This is a wonderful place to do business and personal banking. Paul is tops and a fantastic financial advisor. The ladies who tend the service counter are splendid. They are friendly, courteous, remember your name and just a pleasure to speak with and conduct banking. Thank you ladies and gentlemen at Key Bank in Suffern NY.

  Response from the owner

  Hi Jim, Thanks so much for sharing your experience with us, we really appreciate you taking the time to let us know. I'll be sure to forward this to our branch partners. Hope you have a great weekend!! ^LH

• E

  Eric Andersen
  5

  Gave me a chance when no one else would look at me. Great small town bank feel. Really a great bank. I was impressed. Wanted to help me fix my credit and save.

• C

  C K
  5

  we have been with key since they bought the union state bank franchise and have no complaints. good service friendly staff.

  Response from the owner

  Thank you, for your Suffern Branch experience feedback C K. Use the red key! ^JL

• N

  N. Z
  3

  ATM withdrawal limits are a pain. I don’t understand why banks insist on them. Otherwise this is an ok bank.

  Response from the owner

  Thank you for your feedback N.Z. You can speak to your branch to see if you qualify for an increase? ^JL

• D

  Douglas O'Brien
  5

  Local regional bank, better rates on savings account than big name banks

  Response from the owner

  Good Morning Douglas, thank you very much for your great feedback. We always strive to provide the best possible service to our clients. We are here to help if you ever need us. Thank you and have a great weekend!^CH

• J

  Jeff jenkins
  5

  Everyone has been super helpful from the first time I walked in. Thank you for your kindness and assistance.

  Response from the owner

  Thank you, for your Suffern Branch experience feedback Jeff. Use the red key! ^JL

• B

  Breezy
  5

  Always nice and friendly. Usually no lines during the week.

• M

  Matthew Boggan
  1

  One of the new tellers in here is nasty. Yelling at customers and no help!

  Response from the owner

  Hello Matthew: This isn't the type of experience we want our clients to have. I'd like to find out more information about what happened. Please send an email to [email protected] including your contact info and I'll give you a call. ^LH

• J

  Joseph Brancato
  5

  Just open a checking account at the branch on RT 59 in Suffern. The manager Brenda was extremely helpful; and took the time and went through all the options. Very Happy with level of service!

  Response from the owner

  Hello Joseph, thank you for taking the time to provide us with your feedback! We are pleased to hear about your experience with Brenda at the Route 59 branch. We hope you have a great day! ^PR