KeyBank Old Clairton Rd, Pittsburgh

KeyBank Reviews

• B

  B Kennelly
  1

  2nd update: 11/9/21 STILL ATM DOWN despite the reply back! Thanks for nothing.. I'm being charged $7 fee coz the machine is broken and unusable. Have to drive to South Park to make a deposit. Worst bank. Update: Even after putting in new nicer software, it's soooo annoying when I can't make a deposit at the ATM as the function is turned off!! I checked back hours later and still the same. I shouldn't be penalized a monthly fee in my checking which requires a $500 monthly deposit if I have to drive all over town to another keybank. Even their machines sometimes won't take cash which this very machine dispensed... More often than not this ATM is out of service or broken, and when it is it's taken days to be reset. The drive thru is very tight and sloped so you have to lean out and be careful you don't hit curb or next door drive thru.

  Response from the owner

  Good Morning, Thanks for taking the time to provide your feedback, we do appreciate it. I will forward this info to our Branch Experience team for their review. ^LH

• T

  Titus Swan
  2

  I Honestly Don't Know What Happened Here. I Was With FNG Before Key Bank Took Over. I Used This Branch Often Under The FNG Name, And Never had Any Problems. As Soon As Key Bank Took Over, The Level Of Professionalism, And Service Took A Huge Dive. I Always Felt Like I Was Bothering The Staff There By Just Making Simple Transactions. The Poor Service, And Bad Attitude Lead To Me Closing My Account.

• C

  Carol Huffman
  1

  Cannot see the Key Bank at all want a complete vewie of the bank front And back