KeyBank A Ave, Lake Oswego

KeyBank Reviews

• J

  J. Paul
  5

  Great Branch Manager!! Weve been banking here for 9 years. Our Branch Manager, Megan Reggiani provides a great atmosphere, and terrific service. She recently assisted us for a last-minute notary need and was able to deliver without complications. She is Awesome!!

  Response from the owner

  Hello J. Paul, thanks so much for taking the time to provide your rating and review, it's greatly appreciated. I'll be sure to pass this along to the branch. Have a great day!! ^LH

• L

  Lorice Pierce
  1

  The worst bank around! Nobody works there! Complete embosils. They can't even make simple transactions. Unbelievable. Don't waste your time. Much better banks around

  Response from the owner

  Hi Lorice, This certainly isn't the type of rating and review we like to see. If you would care to share what happened, please send an email to [email protected] including some details along with your full name and phone #. Also, include case #77461. Thanks!!

• C

  Chloe Hilsenteger
  1

  I was calling Key Bank about a problem with my bank account, and the lady that answered my phone call was talking down to me and laughing at me when I was frustrated about my situation. I don't understand how if I go to consumer service for help, they will belittle me and laugh at me. How will that make me want to continue my business with Key Bank? I've been a proud customer of Key Bank for quite some time now, and it's sad seeing the bank in my hometown go downhill. Very disappointed in Key Bank these days.

  Response from the owner

  Hi Chloe - We're sorry to hear about your experience. Please email us at [email protected] with your full name, zip code, and phone number. We'd be happy to escalate your concerns, and a member of our escalations team will be in touch within 2-3 business days. Thank you. ^SH

• N

  Nick Mueller
  1

  I came into this bank and was the only person in it and was told to wait. So I waited for 10 minutes while they talked amongst themselves and was their last priority

  Response from the owner

  Hi Nick, This isn't the type of service we strive to provide. Thank you for taking the time to let us know your feedback. I have forwarded this info to our Branch Experience Team for them to review. Let us know if you have any other questions/issues, we're here to help. ^KeyBank Customer Care

• S

  Stacey White
  5

  Hassle free just like they said. Great customer care.

  Response from the owner

  Hi Stacey: Thanks so much for the great rating and review, we really appreciate it. Have a great Summer!! ^LH

• J

  Joseph Sunderland
  5

  Quick service in a difficult time.