KeyBank 228th Ave, Sammamish

KeyBank Reviews

• S

  Sherwin Nz
  5

  I called few times and talked to Mr. Kenneth Zuerner about few different things. He is an expert personal banker that care a lot about customers and put too much effort to give the best answer. I really appreciate his time and effort.

  Response from the owner

  Good Morning Sherwin, Thank you so much for the 5* rating and review, we really appreciate you taking the time to provide your feedback. Have a great day!!! ^LH

• J

  Janet Hofmann-Berg
  5

  I love this Key Bank Branch! I go into the bank several times a week for my business, they are always friendly, knowledgeable, professional and greet me by name. I have most of my personal and all of my business accounts with Key. Any time I've had a problem; lost debit card, bank fees i didn't agree with, emergency loan they were always there to help promptly.

  Response from the owner

  Hi Janet, Thanks so much for taking the time to provide such wonderful feedback and great rating, we really appreciate it. Let us know if you ever have any questions/concerns, we're happy to help. ^LH

• J

  James Jensen
  5

  I've had great customer service from this branch.

  Response from the owner

  We're so glad to hear about the great service you're received, James! We hope you have a great weekend. ^ JJ

• T

  Traveling Monkey
  1

  This is definitely the worst branch I've been to so far. On a few occasions that I've been there, they are either rude or don't know what they're doing. There was literally new employee every time I visited. Wish I could give 0 stars.

  Response from the owner

  Amira, We’re sorry to hear about your experience with our Key Branch. That is not the type of service we strive for our clients. I’ll be sure to pass this onto the appropriate management for you. If you need help with something please email us at [email protected] and include your full name and phone number. I’ll be happy to help you! -KeyBank Customer Care

• J

  Jingde Hsia
  1

  I would give zero star if I could. Worse bank ever. they are not honest and very sloppy

  Response from the owner

  Hi Jingde- That is definitely not the expereience we want you to have with us. Can you please email us at [email protected] with more details of what happened? Thank you ^JF

• C

  Charlie Shenson
  1

  Bank manager watches one teller while I wait in line for a half hour

• J

  Jon Marschall
  1

  Do not bank here, an employee promised me no fees on my account then I got charged twice for $12 and the employee refused to credit my account for the charges. Worst bank ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!