Ixonia Bank Oakridge Ct, Watertown

Ixonia Bank Reviews

• J

  Jerilyn Fredrick
  5

  The people that work at ISB are always friendly and helpful. I like that they don't try to add on a bunch of fees for every little thing, like some banks do. I definitely recommend them to my friends and family.

  Response from the owner

  We thank you for your kind words Jerilyn! We always appreciate feedback from our customers and are glad you’ve had a great experience with our Oakridge Court team. They, along with our other Ixonia Bank representatives, pride themselves for being responsive, and building relationships with their customers on a foundation of trust and understanding. Thanks for being a customer, and we look forward to serving you in the many years to come.

• A

  Angela Klecker
  5

  For many of us, one thing that has gotten lost is the true meaning of "customer is always a priority." NOT HERE! Here, I am always greeted immediately and it feels like an episode of CHEERS when they all yell NORM! "Everyone knows your name!" When issues arise, the girls all know I am anxious until the problem is solved and they step up and do EVERYTHING in their power to help resolve it quickly. The keep me in communication every step of the way and know that it will help ease the anxiety. They treat you with respect and ensure that you know you are important to them. You are not a #, you are a person and I love knowing my finances are safe & CONFIDENTIAL! Hands down a lifetime customer. Thank you Shelley and Stacey for always assisting me, even when the requests or issues that arise can be stressful! You still tackle each request or task and see it through! DEDICATION!

  Response from the owner

  Thanks so much for the positive feedback Angela! We know our Oakridge Court team, and other Ixonia Bank representatives, pride themselves for being responsive, and building relationships with their customers on a foundation of trust and understanding. Thanks for being a customer, and we look forward to serving you in the many years to come.

• K

  Kathryn Miller
  5

  I convinced the people above me to let me move one account of our organization to Watertown's Oakridge location because of the friendliness, understanding of our organization, always willing to help me with whatever help is needed. The other bank was the opposite in all of these areas. Thank you, ISB-Watertown.

  Response from the owner

  We thank you for your kind words Kathryn! At Ixonia Bank, we respect and care about our customers and each other. We do our work with integrity. We listen, care and serve to create a quality experience, creating opportunity for customers and employees. We hope we have the chance to service other accounts for you and your organization in the future.

• K

  Karen Diels
  4

  The people who are working when I am there are always polite and courteous. The only reason I didn't give five stars is that they don't always listen to what I asked for.

  Response from the owner

  Karen, thank you for sharing your feedback. We’re always looking to be better. Please call us at 920-262-6949 and ask for our branch manager or assistant branch manager to share your experience with us. We hope to have the opportunity to give you 5-star service in the near future.

• L

  Laurie Purtell
  5

  Staff is always friendly and helpful. When I call with questions I can almost hear a smile when they try to help!

• S

  Shorty McFox
  5

  Always friendly, helpful & knowledgeable staff.