BMO Harris Bank N 2nd St, Watertown

BMO Harris Bank Reviews

• A

  Anne Bender
  1

  Worst bank we have ever dealt with! Never do business with them, go to any of the others in Watertown, they will treat you much better and like a real customer. They run in circles and won't answer your questions and with our attorney as well. Run far away from this bank in Watertown! Horrible customer service!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Anne. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• A

  Anneliese bauschke
  1

  Not necessarily this bank in general, but the customer service line that works for the company is incredibly rude and disrespectful. The lady who I spoke to yelled at me because I couldn't find the account number, she then told me I could use my social security number and then once again yelled at me because she "needs" the account number after she told me I could use my social security number. Thankfully my loan is up in February because the people are very rude, I have never missed a payment and have always been on time. They call you days before it's due yelling at you to pay your bill when it's not due for another week. Highly dont reccomend a place like this to go through for a loan. Better off going through black hawk credit union very nice people. So I'm going to send my payment in instead of talking to them. Very very rude customer service team.

• P

  Phillip O'Haver
  1

  Do not bank here. The drive thru ATM took a $650.00 check for deposit and didn't record it. I took it up with the bank and they investigated it and denied the claim, but wouldn't show the video from when the transaction occurred.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Phillip. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• E

  Emmanuel
  5

  Got helped by a banker named Chris. He was friendly and on point. Loved the service. The branch has tremendously improved their service from previous experiences and i appreciate that a lot.

  Response from the owner

  We are pleased to hear that you had a great experience, Emmanuel! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team. Thank you, BMO Digital Care Team

• s

  saif murtadha
  5

  Great customer service helpful Specially Stacy she’s great

  Response from the owner

  Hi Saif, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! We will share your feedback with our team. Thank you, BMO Digital Care Team