InTouch Credit Union-GV E Sunset Rd, Henderson

InTouch Credit Union-GV Reviews

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  Latonya Pope
  5

  Dianne P. at the Green Valley location is awsome! Dianne was not only the greatest but amazing in handling all of my questions, and very patience in walking me through setting up a checking account and setting up my online banking..Way to go Dianne and the Green Valley branch!!!

  Response from the owner

  Hello, Latonya, and thank you very much for your review. Our team enjoyed reading about your experience with Dianne, and we are happy to hear about your checking account and Online Banking access - it is our hope to provide you more five-star services again as we welcome you to the experiences InTouch offers. We have shared your review with our team, and we look forward to assisting you again. Thank you again for your review, Latonya, and thank you for your membership!

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  Martha Sarem
  5

  I have visited several banking facilities in this State and nowhere have I enjoyed the honest caring mature individuals in this banking facility Including my personal banker Diane Pasiemiak and her other three assistants. I am happy to open accounts here knowing I can relax as I rely on these assistants. Thanks

  Response from the owner

  Hello, Martha, and thank you for such a positive review. At ITCU, we want to ensure every member experience is a memorable one, and to receive such a wonderful recommendation from you for Dianne and her team is incredible. We have shared your review with our staff, and it is our hope to have the opportunity to provide you more five-star services again soon. Thank you so much for taking the time to share your feedback, Martha, and thank you for your membership!

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  Michelle Torres
  5

  The staff at IN Touch credit union are the best. I've never had a bad experience or a long wait. Everyone is very nice and helpful especially Cindy. I'm from the San Francisco Bay Area where the tellers are behind a plexiglass wall, so how pleasant and surprising that I can walk up and chat face to face.

  Response from the owner

  Thank you for taking the time to write these very kind words, Michelle! We're thrilled we can provide five-star service in a conversational, face-to-face environment. We will pass on the kind words to Cindy, too! Thank you again!

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  Jovelyn Harris
  5

  I suppose to closed my account but after our conversations I keep my account and she's a good manager her name Dianne Pasiemiak 🙂❤👍 I recommended who wants to plan to talk whoever is a member or not a member yet on the InTouch Credit Union, She's very helpful. Thanks Dianne

  Response from the owner

  Hello, Jay-jay, and thank you for your review. We appreciate having you as a member, and we are glad to read about your recent visit with Dianne. Hearing about your experience and how Dianne was able to assist was a delight for our staff to read, and our team hopes to see you again soon so that we may provide you with more five-star service. Thank you again for writing, Jay-jay, and thank you again for your membership!

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  Ruben Gonzalez
  5

  At green valley “ Intouch credit union” The person who helped was Dianne pasiemiak , she was the best at helping me getting all my information and getting a new debit card , I will always come back to her if I have any questions or concerns

  Response from the owner

  Hello, Ruben, and thank you so much for your review. Our staff enjoyed reading about your experience with Dianne, and we are glad to hear she was able to help you out with your debit card concerns. We hope to be able to provide you with more five-star services soon. Thank you again for your review, Ruben, and thank you for your membership!

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  Annette Perry
  5

  The cashiers there are nice polite very helpful my grandson wanted an account open there had to wait until he had a school ID.. They are awesome.

  Response from the owner

  Hello Annette, and thank you for your review. We are happy to hear our team at our Henderson branch was so helpful on your visit. We are also glad to hear your grandson has chosen us as his financial institution as he begins his banking journey. Thank you again, Annette, for writing and for your (and your grandson's) membership!

• S

  Shawna Dunn
  5

  Tabitha and Corey took awesome care of us during our visit to ITCU in Green Valley. They were so friendly, professional and efficient at their job. Thank you!

  Response from the owner

  Hello, Shawna, and thank you for your review. We enjoyed reading about your experience with Tabitha and Corey, and we appreciate you taking the time to leave such kind feedback. Your review was shared with our staff, and it is our hope to see you again soon so we may provide you with more five-star services. Thank you again for writing, Shawna, and thank you for your membership!

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  Connie Rogers
  5

  I trust this credit union. Diane P. At green valley branch has connected us with Brandon watson of the loan dept. THey been perfectly professioal, proficient and prompt in getting our cash purchSe of our dream home.

  Response from the owner

  Hello, Connie, and thank you for your review. We are happy to hear that we have earned your trust and that your recent interaction with Dianne and Brandon at our Green Valley branch was so positive. We hope to have the opportunity to provide you more five-star services soon. Thank you again, Connie, and thank you for your membership!

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  Lilian Dycaico
  5

  I am so happy with the service I received from Dianne Pasiemiak and Fernando Espinoza at the Green Valley Branch in Las Vegas NV. They were very friendly and helpful they make a great duo in the branch I’m even more happy to bank with InTouch even more now with these two awesome representatives❤️😊

  Response from the owner

  Hello, Lilian, and thank you for review. Your feedback about your experiences with Dianne and Fernando was enjoyed by our entire team, and we look forward to the next opportunity we have to provide more five-star services for you. Thank you again for your review, and for your membership. Also, we love the emojis!

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  Myra Te'o
  5

  Excellent customer service from FERNANDO at this location which was a surprise as I been there before to open up an account & was not very pleased with their services, but then brought my friend Ella over to open an account & he did a great job, a lot better than the prior workers I had to deal with. He was very detail oriented & had awesome people skills! :)