Integrity Home Mortgage Corporation Imperial Dr, Staunton

Integrity Home Mortgage Corporation Reviews

• E

  Emily O'Neal
  5

  We got our mortgage through Integrity and had an amazing experience overall. From the start, Michael was very knowledgeable and patient as we went through the process of being first time home owners! I was able to get in contact with Michael and Travis by sending a simple text or email and almost always got a response back within minutes. I would definitely recommend Integrity and Mikes team to anyone! 😊 Thank you Team Mike Ballew!

  Response from the owner

  Thanks for leaving us such a wonderful review. We are glad that you were pleased and had a smooth loan process. Mike and his team will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they do best, serving their customers. Thank you, once again, for your kind words.

• J

  Joshua Fox
  5

  It was a pleasure dealing with Mike and his team - they helped us tremendously with the purchase and refinance of our home. They are always flexible to your needs and we will not hesitate to contact them again in the future.

  Response from the owner

  We are incredibly grateful that you took the time out to leave us this note. Our company and MIke values customer satisfaction as top priority and he is committed to his customers. Thank you again for your kind words.

• E

  Erin Rosser
  5

  We had a great experience working with Integrity Home Mortgage during the refinancing of our home. Mike and his team were great- professional, timely and efficient.

  Response from the owner

  Thanks for leaving us such a wonderful review. We are glad that you were pleased and had a smooth loan process. Mike and his team will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they do best, serving their customers. Thank you, once again, for your kind words.

• R

  River
  1

  If I could give negative stars I would. The lack of communication with the entire team minus a Travis made the process a nightmare. As a first time home buyer I wanted things explained so I would understand what was going on and they still wouldn't explain things. If you go with this company be prepared for the worst time buying your house. Given an approval letter and loan amount from the beginning before even getting all our information in full so kept having problems. And On almost every turn we would have to have our realtor contact them to get any kind of an update from them. I would not recommend Mike ballew or his team to anyone ever. Not sure how this company is still in business. Thankfully our loan went through and was given to another company for us to deal with instead of them.

  Response from the owner

  River, thank you for taking the time to give us your feedback. We apologize our service did not meet your expectations. It is our priority to ensure every client has an enjoyable home loan experience. We would love the opportunity to discuss the issue at your earliest convenience. Please contact our VP of Regional Sales, Boyd Allison at [email protected].

• K

  Kelsee Green
  5

  Mike and his team are professional, friendly, and extremely helpful. We have now used their services twice and have been exceptionally satisfied both times. We wouldn’t recommend anyone else when purchasing a home.

  Response from the owner

  Thanks for leaving us such a wonderful review. We are glad that you were pleased and had a smooth loan process. Mike and his team will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they do best, serving their customers. Thank you, once again, for your kind words.