Indiana Members Credit Union S State Rd, Greenwood

Indiana Members Credit Union Reviews

• A

  Alex Magana
  2

  Everyone was nice at first, but then I realized the loan department doesn’t like to work before 11am or after 4pm, they completely stopped emailing me as soon as 4pm came. Also, I had to constantly reach out to them for updates, instead of them reaching out to me. I was denied for the loan but I don’t understand y they said because my old contractor went out of Buisness and I had to switch but it’s the exact same work for the exact same company. And I make good money have little debt and have good credit. Save yourself a headache and go somewhere else for your loan.

  Response from the owner

  Alex, we are sorry to hear about your experience. Providing excellent member service is extremely important to us and we will be sure to address your concerns with our management team. Please contact us at [email protected] so we can discuss the details of your experience. Thank you, Nikki

• C

  Charlene Spencer
  5

  I can't say enough good things about this IMCU. The loan officer I worked with was Tiffany. She was extremely knowledgeable and efficient. If anyone needs any assistance with their finances Tiffany at IMCU is the gal to see.

  Response from the owner

  Thank you for the review Charlene! It's great to hear about your experience with Tiffany at the Center Grove Branch! Providing excellent member service is extremely important to us. Please be sure to visit our website and our social media pages on Facebook, Twitter and Instagram for upcoming promotions and events. Thank you for being a member- we appreciate your business!

• P

  Phi
  5

  Man where do I start. I drove over an hour to get to the nearest IMCU which happened to be this one with only 15 minutes left to close the lady at the window seemed happy to help. I was dealing with a time sensitive issue and I needed a new debit card printed for me that day. I got there a little after the lobby closed and they said the machine was already locked up for the day but I explained my situation and they decided to help me. They even stayed a little after close to make sure when I called to reset my PIN that it went through and worked properly. This isn't the first time an IMCU associate has what I felt above and beyond for me, Mindi Jenkins from another branch. It is nice to know and feel that you can go to a bank and you will be taken care of.

  Response from the owner

  Thank you for the review Faisal! It's great to hear about your experience with Mindi and the Greenwood Branch! Providing excellent member service is extremely important to us. Please be sure to visit our website and our social media pages on Facebook, Twitter and Instagram for upcoming promotions and events. Thank you for being a member- we appreciate your business!

• C

  Chris Tuell
  5

  Always a good experience dealing with IMCU. As little as we use the lobby for service, when we do they remember our names and ask about our family. Makes you feel more appreciated than other banks we use in the area. Misty has always been especially helpful.

• M

  Megan Wick
  2

  IMCU has always been a great place to bank but one of the tellers that answered my call today, Tammy, was extremely rude. First time I've ever run into that issue with IMCU...make sure your employees are ready to put on a happy face when they come in...doesn't take much to turn someone off!

• E

  Erin S
  5

  Probably one of my favorite financial institutions that I've done business with. Staff is always friendly, helpful, and very rarely have I had to wait in line.

  Response from the owner

  Thank you for the review Erin! It's great to hear about your experience! Providing excellent member service is extremely important to us. Please be sure to visit our website and our social media pages on Facebook, Twitter and Instagram for upcoming promotions and events. Thank you for being a member- we appreciate your business!

• C

  Charlie Patterson
  1

  Charged late fees for their own mistake. Switching banks, even though all are evil.

  Response from the owner

  Charlie, we are sorry to hear about your experience. Member service is extremely important to us, please email us at [email protected] so we can learn more about your experience and help address any concerns with you directly. Thank you. Nikki

• A

  Aric DeGroot
  5

  Absolute best service. Misty has handled multiple auto loans for us, it's always a great experience. Thanks IMCU!

• T

  Terry Smith
  1

  They lower rates after I told them I could get a lower rate from the dealership...why not just give the best rate to begin with! Never doing business here !! BOOOOO

  Response from the owner

  Hello Terry, we were not able to find your information in our system as a member to contact you to discuss. Providing excellent member service is extremely important to us. Please contact us at [email protected] so we can discuss the details of your experience. Thank you, Nikki

• S

  Scott Burrows
  5

  Super short wait time and courteous people. Have had Chase for a long time and am debating switching to this bank, based on one call.