Indiana Finance Company S, Daleville

Indiana Finance Company Reviews

• J

  JD Anderson
  5

  Just wanted to drop a quick review. I financed through them when I couldnt anywhere else. Had a great experience no issues at all. I am thinking about shopping there again soon but I could not find my title and I couldnt get a new one because I didnt apply for a new one when I paid it off and there were still liens on it from them. They did everything I requested and quickly so I could get this taken care of. Was able to complete this today. Thanks Indiana Finance for what you do for those who cant get regular loans. Oh and thanks for the exceptional payment rating on my credit report. It's much appreciated.

  Response from the owner

  Thank you for the feedback.

• R

  Rebekah Hill
  1

  I will never buy a car that finances through this company. I called two weeks ago and tried to work out a payment situation. The payment was not late I explained to her that I was on medical leave and asked if I could make the payment a week late. The answer was no we can't due that this is a new loan. Now mind you they want you to pay a deposit for 2 payments more than what the initial down payment was. Then today she calls me even though I have a payment scheduled to come out saturday. She today me that I better figure it out the payment had to be made by 3:00 or else. I said I will do my best she said that I better and it was in my best interest and that I needed to get my life together. Medical leave is not something you plan.

  Response from the owner

  Rebekah. We have sent this to our management team to review.

• M

  Madchameleon404
  1

  Horrible heartless company, there is no grace period on my car payment and I start receiving threatening phone calls if I'm a day late. They've even threatened to repossess the car at 5 days late no matter what happened that put me behind. I have 4 Neighbors that have let thier vehicles go because they became delinquent with in less than a month or other issues with their loan. Do not use this company find another.

  Response from the owner

  Walker, we have sent this information to our management team to review. They will attempt to reach out to you if we have contact information for you in our system. You can also call 765-378-4500 to speak with someone in customer service.

• S

  Sxy redz
  1

  This company should be shut down. First and foremost Oak motors especially Larry the supervisor is awesome! As far as their financing company goes, their disgusting, rude and very unprofessional. I financed 2 cars in 4 months. Should’ve learned my lesson from my experience with car #1. Was sold a lemon. 11,000 car. After taxes total due 16000. 159,000 miles on a 2009 Nissan Altima. Apr 20%. Crashed on the interstate due to a bad tire rod. The car was totaled and written off. Great! Out of desperation because of needing to get to work I went ahead and financed car #2. 2010 Dodge Caliber. 12,000 and after taxes 17000. Apr 19% 106,000 miles. Only having the car for literally 3 weeks, it got repossessed because of a 3 day late payment on October 16th 2018. Called, spoke with an rep who was rude, wouldn’t let me respond and was told to pick up my property and that I would still have to make payments for a car that will not be in my possession. (Ridiculous) Went to oak motors and was unsuccessful. They transferred me to my account manager Teresa and she was just disgusting and unprofessional. Conversation got out of control. She went as far as telling me I don’t work and my car hasn’t been to the site. I was Livid, and quickly hung up. Larry the supervisor of oak motors tried to work something out and I was asked to present 4 recent pay stubs. I did without hesitation. The nerve of that woman named Teresa. Now I’m stuck with a bill and no car. They’re scammers and robbers. This place need to be shut down.

  Response from the owner

  Cherrice, we have sent this to our management team to review.

• F

  Felicia Rupert
  1

  Everyone I've spoken to over the phone has been RUDE I'll stick to the portal sometime the bots come in handy!!!

  Response from the owner

  Felicia, we have sent this information to our management team to review. They will attempt to reach out to you if we have contact information for you in our system. You can also call 877-625-6686 to speak with someone in customer service.

• A

  Ashley Gwinn
  1

  The reviews are true. None of these customers are lying, their being for real. This company is filled with a bunch of crooks. My experience with them isnt a good one. Love the car but I dont not like this company. Best thing you all can do is get out of this contract.

  Response from the owner

  Ashley, we have sent this information to our management team to review. They will attempt to reach out to you if we have contact information for you in our system. You can also call 877-625-6686 to speak with someone in customer service.

• P

  Patrina Robinson
  1

  This finance company is horrible! They will completely speak to you like you are a little child!. I was a few dollars short on my payment, I went to my daughters school to pick her up with my 2 youngest children, they came and repossessed my car with all my possessions in it. My 2 baby Car seats was in the car! I had no way to get my children home! And my purse was in the car!! WORST WORST WORST!!! PEOPLE!!!!

• D

  Dylan Weimer
  1

  STAY AWAY FROM THIS COMPANY AT ALL COSTS. They will refuse to let any payment be late due to life circumstances, no matter what you're going through they don't care whatsoever. If you can't pay on time due to something you can't control beware, they couldn't care less and will tell you as such in "professional" lingo.

  Response from the owner

  Dylan, we have sent this information to our management team to review. They will attempt to reach out to you if we have contact information for you in our system. You can also call 877-625-6686 to speak with someone in customer service.

• K

  Kaylah B
  1

  Indiana Finance is a company that gives people false hope who have struggled financially in the past. At first youre relieved that someone will finance your car so you can actually get to work to pay for said car. They claim to work with people on payments. If "working with people" on payments is calling and asking what drugs theyre taking thats making their car note late....then i guess i misunderstood. The payment collectors harrassed my parents and immediate family over and over again after i had already arranged payment. They urge you to borrow money from people to make your payment. Long story short....they took my car....then after i paid it off they dropped it off in my driveway with 4 flat tires, all the interior had been taken apart and it was scratched from bumper to bumper....it also doesnt run. Thanks Indiana Finance for making my life even worse than it was before with your bully "customer service" tactics and lack of morals. I wouldn't send my worst enemy to your company.

  Response from the owner

  We have sent this information to our management team to review. However, we will not be able to follow up with you without contact information. Please call 877-625-6686 or email [email protected] to speak with a customer service representative.

• R

  Raven Rose
  1

  I will start by stating that Melissa has always been PHENOMENAL - shes always been understanding and works with me when life happens. If I could give star ratings based on each employee, she would get 5. Today I had the misfortune of getting Phillip Baker on the phone when I had to call to make a payment arrangement. I had a calm, happy vibe at the start of the call and as it progressed, between his condescending tone and general rudeness- I did dish it back. I work customer service. I would never imagine feeling my job was secure behaving the way he just did on the phone. Instead of having understanding at MY frustration for the fact that i've been sending my insurance documents multiple times this month and it causing ME a head ache every time I ask when it would be fixed on my account- HE blew up at ME- while haughtily scoffing that "he gets things done right around here"- way to empathize with your customer and take ownership for an error on YOUR COMPANY'S END. Just apologize and fix the problem- even if it was another employee that messed up, blame passing and tooting your own horn are unprofessional and a bad look. If this weren't a loan contract id take my business elsewhere so fast. I thought I might even buy my next car through oak because of how my experience with Melissa has been. But i'm thinking no at this point because shes a diamond amongst a field of turds.

  Response from the owner

  Raven, we have sent this to our management team to review.