Independent Financial Westlake Dr, Austin

Independent Financial Reviews

• D

  Daniel Culotta
  4

  Jim Sikes at Northstar Bank Mortgage in Austin did a great job of getting our loan approved quickly, and we had an extremely close closing date. They're one of the few banks still offering 30-day approvals, and rates and fees were competitive. There were some communication issues between NS and our realtor during the closing process, but other than that, everything was smooth and Jim answered all of our questions as a first time buyers. Recommended.

• L

  Lisa Grant
  1

  Fired employee three months shy of completion of chemo for cancer. Three months! Told her they didnt want to wait three months. Please remove you advertising your core values Integrity Bank. You say you support your Community? Well loyalty starts first with your employees. Dont believe two days from celebratingthis the season celebrating Jesus Christs birth that Jesus would condone this horrible mistake you made. Jesus was very clear of the Golden Rule. Apply it and make this right. Anyone one of us, our family, your family could be in her shoes. Do the right thing and reinstate her immediately. I will protect her name but she has been employed at the Westlake branch in Austin, Tx. Not difficult for management to determine. We have over 200 folks that are committed to putting a face to your mistake. We hope you will reconsider and until that time we all will pick up spreading this mistake on scocial media. We will also take back our comments and give praise to Integrity Bank if you do the right thing and reinstate her employment and her insurance so she can complete her chemo and return to work in three months.

  Response from the owner

  Lisa, thank you for reaching out. We appreciate your heartfelt concern and have shared your message internally. We believe in the importance of feedback and recognize that you have everyone’s best interests in mind.

• A

  Amir Patel
  5

  Very friendly, and have never had any issues with them for the few years we have been using them for our businesses!

  Response from the owner

  Amir, thank you for taking the time to share your experience. Our teams take great pride in the relationships we build and the success of our customers.

• J

  Jeff and Meg Kimbrough
  1

  Fired or “laid off” one of their employees for having cancer a few days before Christmas.

  Response from the owner

  Jeff and Meg, thank you for contacting us. We appreciate your concern and have shared your message internally.