Huntington Bank Cochran Rd, Lebanon

Huntington Bank Reviews

• H

  Hannah McIltrot
  1

  Absolute waste of time. I walked in to change my last name on my account after just obtaining my license with my name change at the DMV. There were two employees there, and the woman was kindly assisting another customer. The man finished up on the phone with a customer and then came out afterwards. He asked what he could help me with today, and I said that I needed to have my last name changed on the account to reflect what my new name legally is and to potentially get a new card reissued to me with my new name. He asked if it was just me on the account, and I had told him that my mother was also listed. He informed me that my mom, who does not live near me, needed to be present in order for me to make that change to the account and he could not assist me today regardless because he was "finishing up a loan". This was at 2 in the afternoon today, and the branch closes at 4. I called Huntington customer service, to see if this was accurate information, and the woman I spoke with kindly told me that he should have been able to assist me and that she is very sorry for the inconvenience. Normally I would not mind, but my closest branch (unfortunately this branch) is about thirty minutes away. I took the day off of work to finalize things at both my bank and the DMV within their hours of operation, and now I have to do so again with the same documentation and information I had on me with my previous visit. I am visiting another branch to make these changes, as I wish to not waste my time again.

  Response from the owner

  Hello Hannah, We are saddened to hear about your experience at the branch, if you wish to further discuss this matter, please send us an email at [email protected]. Thank you

• S

  Sean Curran
  5

  I can't thank Huntington enough. On two separate occasions, I was in the early stages of Identity theft. Huntington was able to catch both of these before I even noticed. The Security and Fraud Department was so helpful and all the charges made to my debit card were returned. Thank You Huntington!!

• C

  Casey M.
  5

  I recently moved to Pittsburgh and miss having a Huntington Bank clear to me. My town and surrounding have everything but this chain. I could easily transfer but I can't. I have never had such an amazing bank to hold my money. Plus, the cat and dog debit card that is now a tap card.... Yay!!

• J

  Jesse Cleary
  5

  Every time I visit this location I always leave with a good attitude. The staff here is always extremely friendly and eager to help with anything you need. I have always been one of those people that absolutely hates going into banks, but not at this location. The amazing customer service this location provides makes me glad that I have switched to Huntington Bank and I can not bring my self to ever using another bank ever again.

• C

  Canaan Alexander Harris
  5

  Impeccable staff!!! Today was my first visit to this branch and I am in love! You will be too.

• D

  Dave R
  1

  Rude tellers, would rather work on their computers than help customers.

• B

  Bridget Nolen
  3

  Easy to get in or out from Cochran Rd.