Honor Credit Union - St. Joseph Niles Ave, St Joseph

Honor Credit Union - St. Joseph Reviews

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  Claire Stickler
  5

  I cannot recommend Honor Credit Union enough! They made our entire first home purchase as smooth as could be from start to finish. The entire team was prompt, courteous, and went above and beyond to help us close on time. From my very initial phone call with Matt, I knew we were in the right hands for our mortgage. Matt will treat you like family and is always available to answer any questions or concerns you may have. Gina was an absolute rock star in processing all of our information and guiding us through the underwriting process. Seriously cannot thank this team enough for making it all so easy– choose Honor!

  Response from the owner

  Claire, we are so happy to hear that you had such a positive experience with Honor during your home buying process! Congratulations on your new home and thank you for taking the time to provide us this feedback on your time with Matt and Gina! 🙂🏠

• R

  Ryan Hartman
  5

  The process was made very simple by Joe and the entire Honor CU team. They communicated throughout the refinance and made me feel comfortable. Thank you for the great service I received!

  Response from the owner

  Ryan, congratulations on your refinance. We're happy to hear that Joe and the team in St. Joe made it a simple experience for you! Thanks for being a member! :)

• A

  Amy Clemons
  5

  Closing on a home with Honor Credit Union, specifically Matthew and Gina was a great experience. I have purchased several homes and this was the easiest process by far. Would definitely recommend them.

  Response from the owner

  Amy, we're happy to hear that Matthew and Gina were able to provide such a seamless experience during your home closing. Congrats on your new home and thanks for being a member! 🏠😊

• S

  Scott Mann
  5

  Switched to Honor about a week ago, their service has always been above and beyond. My other bank had a favorite saying "Nothing we can do to help you." Not at Honor Credit Union. It's been a great experience start to finish in every aspect so far.

  Response from the owner

  Scott, thank you for trusting us with your finances! We appreciate this feedback and are so happy to hear your experience was top notch! We'll be sure to pass this on to our team. 😊

• K

  Kennedy Dixon
  1

  Just moved to the area and opened a checking and savings account at Honor. They made a hard inquiry on my credit. I did not expect this since I was *not* applying for any new line of credit and the representative that helped me set my account up mentioned nothing about a credit check. While I have provided institutions with access to my “credit history” I’ve never had a credit union/bank do a hard pull on my credit just to open a checking or savings account. ONLY a soft pull. I’m not sure why my full credit history was necessary in order to provide me with an account to store money that is already mine.. I didn’t even apply for overdraft protection. Luckily I have great credit, but the fact that this hard credit pull is preformed for simply applying to become a member did not seem transparent to me. If I’d have known this was Honor’s policy I would not have opened an account here and would have kept on with my credit union from the east side of the state… overall, transparency is crucial and I could not/cannot find any information at all regarding a hard credit pull being necessary for membership.

  Response from the owner

  Kennedy, Our top goal at Honor Credit Union, is to always be transparent with our members. We sincerely apologize if this was not fully shown during your account opening process. When opening a membership through our online platform, the consent to access your credit profile is requested for approval before entering any personal information for membership. We appreciate this feedback to help improve our online account opening process. Again, we sincerely apologize for the frustration this has caused. A member of our team will be reaching out to you shortly to help turn your experience with us around.

• M

  Mick Macy
  5

  Did everything online for an auto loan. Was approved same day as the application was submitted. Stefani took care of the hard work and kept communication open. It absolutely was one of the easiest loan transactions I have ever had with a bank. Thanks Honor CU!

  Response from the owner

  Mick, we're so glad Stefani and the team at Honor could help you with a seamless auto loan experience! Thanks for being a member! 🙂

• B

  Bill E Scholtes
  5

  Opened new accounts was in and out in about 30 minutes on a busy Friday at noon. David Ferrell was very professional and pleasant to deal with. He expedited my financial experience and could answer all my banking concerns. I would highly recommend stopping in today and consider Honor Credit Union as your primary financial institution.

  Response from the owner

  Bill, thank you for taking the time to leave us this review for David and our St. Joe Member Center. We appreciate this feedback and hearing that you had a simple experience and that David could help you answer all your questions. Thank you for being a member! 😊

• I

  Improvised Chaos
  5

  I recently switched from former chemical/TCF/Huntington bank to honor credit union. I compared banks around town - honor credit union being the only bank in town to sit me down that day, that minute to explain to me the perks of joining. I brought my wife in the next day and we made our account. Helping me both these times was Janae; she is awesome! It's great to walk into the bank to drop off a check and be recognized, greeted, and treated professionally and quickly. I'm glad i made the switch to bank with Honor Credit Union!

  Response from the owner

  Thank you for taking the time to leave us this review! We appreciate hearing your story of how and why you switched to Honor Credit Union! We are happy to hear that our team made your experience not only simple, and professional, but were able to answer all your questions in a timely manner! We will be sure to pass these kind words on to Janae! Welcome to the Honor Fam! 🙂

• Z

  Zach Meyer
  5

  Always friendly, knowledgeable, and prompt assistance. Great online banking systems with multiple types of accounts to suit any of your needs.

  Response from the owner

  Zach, we're glad to hear that you are having a great experience with our St. Joe team and our online banking! Thank you for this feedback and for being a member!

• L

  Lisa Jefferson
  5

  My experience was totally awesome. Everyone was so helpful in assisting me. The process was very quick. Thanks Jason Kessler for all your help and hats off to HONOR CREDIT UNION. Thanks again

  Response from the owner

  Lisa, it is great to hear that you had such an awesome experience at our St. Joe location, and that Jason was able to help provide this experience. Thank you for being a member!