Honda Federal Credit Union OH, Marysville

Honda Federal Credit Union Reviews

• M

  Mike Conley
  5

  The employees there are very professional and patient. Thank-you Theresa and Heather for your assistance yesterday. That was the best customer service in a financial setting that I have ever had.

• s

  shawn brown
  5

  Never had one problem at any branch I've been to always been helped quick and efficient when I call in with questions very knowledgeable

• c

  chelsea H
  5

  Great branch. Not sure why we waited so long to switch but we did and couldn’t be happier.

  Response from the owner

  Hi Chelsea, thank you so much for being a member and leaving a great review. We are so happy to have you as a member!

• J

  John
  1

  Called 5 times it rings for a few minutes then it beeps busy. I called at 11:30, 2:20, 4:45, twice a few time and no one has answered the phone yet.

• j

  jason ledley
  5

  Very freindly. Answer all your questions. Awesome place to bank.

  Response from the owner

  Thank you for your review, Jason.

• d

  dejon foy
  5

  Amazing people work here. They really make you feel like your family

  Response from the owner

  Wonderful to hear, Dejon. Thank you.

• C

  Charles Kindle
  1

  Poor customer service. Been a member for 18 years. The last few years the service has declined.

  Response from the owner

  Hi Charles, thank you for writing a review. We are sorry to hear you're unhappy with the customer service you've received from us over the last few years; that is certainly contrary to our goal of member satisfaction. If you have any specific feedback you would be willing to share, we welcome you to call our customer service line at 1-800-634-6632 so that we can document your feedback and make changes to our customer service. We appreciate your membership and hope to hear from you. Thank you.