HomePlace Mortgage Inc Fort Campbell Blvd, Hopkinsville

HomePlace Mortgage Inc Reviews

• J

  Jeffery Watkins
  1

  I am very unsatisfied with the service that I received from the homeplace mortgage. About six months ago, my wife and I begin our search for a forever home. We begin speaking to one of the women in the office, who didn't necessarily answer all of our questions or concerns or walk us through the process of how to start our journey. However, she was in quite a rush to get my Social Security number and all of my information to see where I "stood" for buying a home. Well my wife and I decided to go with another company that we were more satisfied with and just recently home place mortgage after 6+ months of not speaking to anybody from this company or their realtor they used they decided to reached back out to me and decided to pull my credit on their own and now they're telling me there's nothing they can do to help me fix my credit now that they had dropped it telling me I have to file a complaint with each one credit bureau by myself instead of them fixing a mistake they made. I understand mistakes happen, and things may get lost in translation, but I never permitted them to rerun my credit, nor was I notified that they would. I am very upset and hope this helps someone who my been in my shoes.

  Response from the owner

  Jeffery and Chayanne, We understand why you feel this way and certainly want to apologize for any miscommunication. Realtors and other professionals refer clients to us. We work together in good faith. Our goal is to make the homebuying process a pleasant experience for all. We value your concerns and will continue to improve our service to this community. Respectfully, Connie and Teresa

• C

  CarlyAnn Alexander
  5

  Teresa was awesome at answering my questions and helping me get through all the bumps in the road. Her and Connie are also very friendly. They truly put me in my dream home. I most definitely recommend both of them!

  Response from the owner

  Thank you CarlyAnn. It's great to see a young adult purchase their dream home. You set a goal and achieved it !! Best Wishes, Teresa & Connie

• C

  Chris Little
  5

  To say that the service I received from Mrs. Teresa was fast, efficient, stress-free and prompt would be an understatement. She went above and beyond for me in assisting with purchasing my first home. If you are in the market for a great and reliable local mortgage company, HomePlace Mortgage is your GO TO place for just that! I want to extend a personal thank you to Mrs. Teresa as well as everyone else at HomePlace for their service and help with purchasing my first home. God bless!!

  Response from the owner

  Thank you Chris! It was a pleasure working with you. I wish you the best in YOUR new home and look forward to next time! Take care, Teresa

• D

  Dirt Dobber (Dirtdobber)
  5

  I love Connie at Home Place Mortgage she goes above and beyond for your family needs. Home Place has been my choice to do business for over 15 years give them a call and see what they can do for you because they love to make dreams come true!

• A

  Angie Strader
  5

  It was a pleasure to work with Connie Lancaster at HomePlace Mortgage. Connie was responsive to all of our questions, dependable, and reliable in accomplishing the task at hand. I was most impressed with the turnaround and how quickly the closing date was scheduled.

• T

  Tabitha Johnson
  5

  Connie and Teresa are both so friendly to work with. They made our home refinance quick and easy.

  Response from the owner

  Thank you Tabitha! It was our pleasure. Teresa & Connie

• A

  Alisshia Allen
  5

  Love Teresa and Connie at home place would definitely recommend them if your considering a mortgage.

• C

  Cynthia Hallman
  5

  Enjoyed working with this lender, they where super nice and friendly, very informative and was quick in getting us in our new homes. Quick to respond when we had questions. Definitely recommend using Homeplace Mortgage.

• J

  Judy Todd
  5

  For fast , friendly local service call Teresa and Connie at HomePlace Mortgage. They are wonderful to work with.

• E

  Eric Meador
  5

  Great people , helped out in a pretty unique situation buying my home ! Definitely recommend the whole team !

  Response from the owner

  Eric, it was our pleasure helping you through a unique situation that other lenders may not. Best Wishes to you and your family! Teresa & Connie