Hillcrest Bank Paseo Del Pueblo Sur, Taos

Hillcrest Bank Reviews

• G

  Gil Robinette
  5

  Everyone I have encountered at the different Hillcrest Bank branches has been very nice and efficient, of which I am most appreciative. April Medina has helped me with wiring money to Nepal. As a 76 year old with some brain damage, Mrs. Medina has been extremely, extremely understanding of my “slowness”, very patient, and genuinely kind. I am blessed to have her helping me. Definitely blessed. Thank you, Hillcrest Bank!

• J

  Josh Maestas
  5

  This is a very clean and very efficient bank! The staff is always extremely respectful and quick to assist and the building is very spacious and private! The services they offer are very broad and they are always willing to help out! Definitely a great experience!

• M

  Mike
  2

  People’s bank was great with an amazing app. The app being the main reason I stayed with people’s. The Hillcrest app is a joke. Transactions stay pending for over a week it’s ridiculous. Good luck figuring out how much money you actually have. Sometimes your balance doesn’t adjust until a transaction posts and sometimes your balance adjusts right away. Also the lady with the hair stuck in the 80’s is rude.

  Response from the owner

  We apologize and would like to hear more about your experience with us. Could you please call our Client Service and Solutions team? 855.629.7618

• C

  Cee Gee
  4

  I went in with the elderly woman I help so she could shred some documents. April was so very helpful to us. She walked us over to the big, locked container where documents to be shredded go. The inside of the bank is lovely...airy, roomy. Very nice. I had a good experience here.

• S

  Steve m
  1

  Constant changing policies, and poor service over the last year. Hillcrest is quickly becoming the worst banking experience in Taos

  Response from the owner

  Steve, we’re sorry to hear about the experience you’ve had. We’d like to get more feedback from you regarding your experience. Please give our Client Services & Solutions team a call at 855.629.7618.

• S

  Scottius Nevious
  1

  They denied cashing my check cause i did not have an account. However it was not a problem 2 weeks ago when they cashed my check.

  Response from the owner

  Scottius, it is our policy not to cash checks for clients when the check is not issued by Hillcrest Bank. If the check was issued by another financial institution then we suggest asking that FI to cash the check for you. If you'd like to talk with someone about this please give us a call: 855.629.7618.