Herring Bank - Grand Prairie S Belt Line Rd, Grand Prairie

Herring Bank - Grand Prairie Reviews

• M

  Maranda Chandler
  1

  Before the last sett of people quit, it was a good bank the people were smart and reliable and got to know their people. Now, here recently with all the new people and the staff always changing, they NEVER put my money into my account when I deposit. Or I get negative balance or anything you can think of. They're rude and make you wait far too long to be seen. They're just idiots. We've never had any issue until the new staff got hired. My advice is get back Debby Curtis and the old crew. They made the place what it was.

• A

  Antonio Sanchez
  1

  I deposited 1000 dollars yesterday afternoon, after my card was declined trying to buy my children dinner last night, I called customer service. They told me that they couldn't see a deposit, didn't matter I have a recipe, they can't do anything until Monday. So my money's gone until Monday apparently. Definitely changing banks Monday.

  Response from the owner

  Hi Antonio, We're so sorry that this issued happened and we'd like to resolve as quickly as possible. Please call the branch directly today after 9am, and we'll work to assist you. (214) 382-9140

• J

  Jaime Ibarra
  5

  The experience with the bank teller this morning was very pleasant, she was very easy to talk with and had a short conversation with me as she was working on my transaction. Gave me all the information that i needed and then some, as well as asked questions to make sure i wouldn't have problems down the line. i was very hesitant to head to this Branch because of the reviews but was very surprised.

• B

  Boo G
  1

  If i could give them a zero star i would. Worst bank to deal with. They just take money out of my account with no notice. They said they notified but can not tell me how or when. Been trying to close account for several year and the only way they said was to close it in personal. There bank is over an hour away. I noticed they took money out so i called and try to get money back and they threaten to send my account to the state to make it impossible for me to take my money out. Worst bank!!!

• A

  Angela Watson
  1

  Constantly shutting cards down and if the bank is closed they can’t reactivate. So what do you do when they raise your limit and you make the withdrawal. You get your car shut off!!! This is insane. Taking our money out and never looking back to this joke of a bank.

  Response from the owner

  Hi Angela, our apologies for the frustration and difficulty you are experiencing. We have tried to contact you but haven't been able to connect. Please call us at 888-283-4564 and we will do our best to resolve the issue.

• R

  Ron Pennington
  5

  They've always been super friendly .