Heritage Bank Eagles Landing Pkwy, Stockbridge

Heritage Bank Reviews

• K

  Kenya “Kk” Kelley
  3

  Hardly any fees except for atm transactions which I don’t use often. Free checking acct. and a free gift when you open an acct. with them. Everything does seem old fashioned with them such as waiting for bank card to be mailed. Some things I can’t do with this bank that I can do with others such as transfer money. They also don’t have customer service after hours which is bad if something is wrong with your acct. or card. You can turn the card off in the app though. And I wouldn’t recommend using their overdraft because they charge you based on when the last few transactions post not based on the actual last transaction so you may pay a $36 fee EACH for 3 charges instead of the fee for the one charge that put you in overdraft. And from experience, they will not accommodate you a refund for the 1st time although I never signed to be put on overdraft, yet I had to miss work to come in and sign a paper to be taken off. They hardly do anything electronically. Also, you are referred to the merchant to dispute a charge so if any of your money goes missing, I wouldn’t count on them to replace it although they are supposed to be fdic insured. Maybe it’s just this branch. The other branches are nicer but if you ever have an issue, you will always be referred back to the branch you opened up with although they have multiple locations.

• M

  Michele Davis
  1

  They closed my savings knowing I had money going in there every month. I'm getting lawsuit cause me n my kids stress and neglect us.