Heartland Bank Hill Rd, Pickerington

Heartland Bank Reviews

• R

  Ron Selzer
  5

  Catie Robinson introduced me to Heartland Bank by answering my questions and providing excellent guidance by providing solutions to MY issues/problems. Now have a checking account and a Home Equity loan at Heartland. Very happy with how I have been treated, the ease of dealing with Heartland, and the various people who have worked with Catie to answer my questions. I will turn to Catie for my next car loan and any other needs that arise.

  Response from the owner

  Thank you for taking the time to leave your feedback about Catie and our Pickerington branch! We sincerely appreciate you as a client, and thank you for your kind words. We'll be sure to share your feedback with our team. We look forward to assisting you in the future!

• L

  Letisha Singh-magee
  5

  Hello I'm a new Business owner of Love What I Do Event Planning Services, LLC, I'm so happy that I've chosen to bank with Heartland. They are very professional and were extremely helpful in setting up and providing all the information I needed to open up a new business account for me. My go to person is Ms Catie Robinson wonderful banker that assisted me throughout the entire process. Very professional banker.

  Response from the owner

  Hi Letisha. Thank you for your kind words regarding our team in Pickerington – Catie specifically! Catie is a true community banker and we're pleased to hear about your positive experience. We look forward to continuing to be your financial partner and helping your business be successful!

• M

  Mike Walker
  5

  We can’t say enough wonderful things about Heartland bank! We have used them for many, many years now and utilized multiple types of their wonderful services! We’ve had business and personal accounts opened with them, purchased commercial property, and most recently, purchased our next home with them! We officially close tomorrow and I had to take a moment to recommend Heartland and our incredibly loan officer, Andrea Murdock! We have had the absolutely pleasure of knowing Andrea for much longer than most clients should...haha! Our house hunting process has been just that-a process! Over the year(s), Andrea has stuck with us and has gone well above and beyond. It never mattered what time of day, night, weekend, Andrea responded so promptly and could even get us updated PQ letters in essentially real time. She blew our mind when she would respond so quickly, far faster than any internal expectation we may have set for her! Fast forward, here we are. Almost closing day and this house buying experience has been wonderful all thanks to her! She answered all our questions, dealt with the realtors and title company, got all loose ends tied up, and someone worked her magic to get documents, appraisals, closing, and funds all done ahead of schedule! A+++ to Heartland for all their awesome services and a special thank you to Andrea! 🥰

  Response from the owner

  Thank you for your kind words about our mortgage loan originator, Andrea! We are thrilled to hear that you had a wonderful experience utilizing Heartland Bank for not only your business and personal accounts, but your properties as well. We are grateful to have loyal customers like yourself, and we're happy Andrea and the team could make this experience a positive and easy one for you. We wish you a life time of happiness in your new home. Congratulations!

• J

  Jeremy Long
  5

  I am a brand new customer of Heartland and so excited and happy to be one! Heather and Calli were amazing and super friendly to deal with. Looking forward to being a Heartland customer for a very long time. Thanks again to both of you!

  Response from the owner

  Thank you for your kind words about our team in Pickerington! We appreciate you taking the time to leave us a review and we're grateful to have you as a new member of our Heartland Bank family! We look forward to our partnership for many years to come.

• W

  Woodard Inspections & Services LLC
  5

  My business account is with Heartland and the experience has been great. I highly recommend Heather the Branch Manager along with the Credit Card Merchant Services. You are not just a number at the bank they truly care.

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  Darlene Kuzmic
  5

  I am the President of the Tri-County Area Realty Association and we are proud to be banking with Heartland Bank. Heather takes very good care of all our needs and is constantly adding new services that we take advantage of. Thanks Heather!

  Response from the owner

  Thank you for the 5-star review, Darlene! We appreciate your feedback and we are proud to have you as a customer as well.

• J

  John Johnson
  1

  Very disappointed. Given inaccurate information on the phone by a teller concerning their money markets. Made the trip over in reliance on that information. Met with an assistant manager. Took forever. Unfortunately, the assistant manager indicated the info was wrong. And then was unable to even calculate interest. I waited and waited while she spoke with her manager to attempt calculating interest on their current offer. Then even that information was wrong. Nice people. But both individuals I spoke with did not at all seem to know what what they were doing.

• J

  Jeff Metzger
  5

  Brank Manager, Heather Landon, offers great service. I would refer my friends to this bank location. I have referred customers here for their HSA accounts.

• E

  Earlene Selzer
  5

  This place has the BEST EMPLOYEE'S. They're so sweet and very helpful 😌

  Response from the owner

  Thank you for the kind feedback, Earlene! We appreciate you taking the time to leave us a review and glad to hear that our team in Pickerington takes great care of you.