Hayward Community Credit Union Us Hwy, Hayward

Hayward Community Credit Union Reviews

• M

  Muskie Dave
  5

  Super nice people. Greeted us at the door and treated us as family. Friendly and professional. Opened new account with no delays or added fees.

  Response from the owner

  Thank you for your review. Our employees strive to provide the best to our community.

• H

  Hanako Bryant
  1

  Direct deposit with anything is a hassle to set up, they are unprofessional and aren't helpful even after going to them directly and asking for help, their online banking runs terribly and its a struggle to just login due to constant crashing. At least they have a drive thru..i guess. Don't recommend.

  Response from the owner

  To Hanako Bryant and all Readers, We take all reviews very seriously and sincerely apologize if you were not satisfied with the service you received. We are releasing an updated and vastly improved online and mobile banking product this week. Our members will see great improvement to their personal banking needs. However, some of the crashes that you may have encountered could be the result of the lack of good internet service in our Northwoods area. Unfortunately, we have no control over this and also wish to see improvements as new fiber optic lines and towers are installed. Meantime, we will continue to provide courteous and excellent service to our members. Thank you for your input and we hope your future banking needs are met.

• B

  Billy StClair
  5

  Very friendly folks, and im always greeted with a smiling face. Fast customer service with very helpful information every time I ask about something. Best bank in Sawyer County hands down.

  Response from the owner

  Thank you for your Review. We strive to provide the Best Customer Service to each and every Member and our Community.

• O

  Opiichi
  1

  This bank needs a new system to notify their account holders of fees etc. I once had a debit card of mine hacked. It took me days to realize this because they only sent me notifications via snail mail. when I asked them to cancel the debit card, I also ask them to call me instead of mail me things. the debit card was never canceled, more money was stolen from me and they never offered to replace that money. Now fast-forward a year later, I should have learned my lesson. payments were rejected from my account, and instead of calling me Hayward Union let the place to continue to try to take money out of my account, which means that I kept incurring fees from Hayward credit Union. Today this incident itself has costed me over $200. if they had initially called me like I had asked or even sent me an e-mail, I would have only incurred a $30 fee. the system is set up so that the bank can continue to make money, people can continue to lose money. you would think that a bank would call you if something kept trying to take money from your account over three times, especially when you had asked the people to call you instead of send you mail.

• E

  Elizabeth Riley
  5

  I would not go anywhere else! A credit union is different from a bank. And the people at the HCCU treat everyone with respect and a smile. They recognize that we are all part of the same community. They care. Honestly.

• s

  sccuca wi
  1

  10 year member. Charged $30 for a $3 overdraft. Deposited to cover that day. Second overdraft in 10 years. They care about their customers.

• D

  Dennis Quaderer Jr.
  5

  A good bank in town that has two drive though lanes for faster service

  Response from the owner

  Thank you for your review. We really strive to provide excellent customer service to all of our members and to the community.

• J

  Jack Mueller
  5

  Been banking there for 30 years and always been treated kindly

  Response from the owner

  Thank you for your Rating.

• K

  Keri'd from Fleece
  5

  I have several accounts with HCCU and like the service they offer.

• L

  Lisa Marie Cook
  5

  Reliable, friendly service. No need is too small or to large for this crew.