Harvesters Credit Union S Hwy, Cantonment

Harvesters Credit Union Reviews

• s

  shannon towery
  1

  Harvesters is a Horrible bank. Changed from pen air to harvesters but changed back to penair they don't even have a ATM accessible in milton then when you use another banks ATM and they won't refund fees closed account and got charged 10.00 I will never bank with them ever again. I HIGHLY RECOMMEND PEN AIR.

• D

  Deborah Mayo
  4

  *** Update to original review ** I was contacted by Dustin and Dan and we were able to resolve the situation. They were kind and understanding, exactly what you would expect from a Credit Union. Thank you both so much for your help and your compassion in a difficult situation. I updated from a 1 star to a 4 star. *** After a death in the family, we called to let Harversters know that the person had died. The loan was current. They told me we had 30 days to settle the loan. 2 weeks later they called for a decision if we were going to settle the loan immediately and gave us 2 days for a decision. I pointed out that the loan was current! I wish i had not called them to let them know about the death. I would not have been harassed for a decision, I can't make so quickly.

• J

  Joel Bowers
  5

  Diana Blanchard at Harvesters has your back every step of the way. I found the house and went with Harvesters. We had the initial meeting and covered the bases. Diana took care of the rest. Excellent service! Great person! I was very satisfied with the whole experience. ----UPDATE---- While Diana had it together..... Harvesters will charge you $5 if you dont have your current address on file. So if you change your address you better call them before hand. I have CLOSED MY ACCOUNT. I do not recommend doing busness with them. Many other credit unions around.

  Response from the owner

  Thanks, Joel!

• J

  James Fuji
  5

  I was recently approved for a mortgage by Harvester's Federal Credit Union. My loan officer was Mrs. Diana Blanchard. I could not have been more pleased with the service she provided me. I had several banks pass on this loan, but Mrs. Blanchard made it happen. She is a true professional, providing answers to my many questions and reassurance when I needed it. Mrs. Blanchard should be your first stop when looking for a mortgage.

• B

  Bridget Arnold
  5

  Amazing Credit Union with even better staff! We use them for all aspects of our finances. Most recently we worked with Diana Blanchard to purchase our first home and we could not be more pleased with the amazing service provided by Mrs. Blanchard and the team at Harvesters FCU!

  Response from the owner

  We are glad you had a great experience, Bridget!

• J

  Joshua Trosclair
  5

  Diana Blanchard was great to work with. She always returned my phone calls and was very responsive to any questions that i had. She was easy to work with and worked hard to get me a very good interest rate.

  Response from the owner

  Thank you for sharing, Joshua!

• A

  Ahnen Levins
  1

  So this ISN’T the first time they have messed up my card but it will be the last. Our account went negative due to the storm and my carelessness of not preparing for the possibility of a hurricane hitting. That’s fine. My bad. It locked our account because after I think 24 hours being the in the negative because of their programs. Again that’s fine! My fault. But since I couldn’t fix it the very next day when I noticed because the bank was closed for DAYS due to no power. I get charged probably $10-$15 in fees from transferring my money from savings. Because that’s literally all I had and they couldn’t take anymore. So I finally get down there after I’ve had to spend the cash I had and “fix” it. I even said are you sure because last time? (which this isn’t a frequent thing. I’m a server and sometimes can’t get to the bank on time.) she says yes ma’am everything is good. I gave her every dime I had. We go to the store because we had to throw all our food away. I just went grocery shopping Sunday and Monday and restocked my whole house when the hurricane happened. We get through the line. Cards declined. Both of them. It was so embarrassing and emotional. In front of our kids and an entire freaking store who have their own problems! It’s so bad we get to leave with our little $20 worth of food because Winn Dixie gave it to us! I’m extremely grateful but mortified. So I go today and the lady could really careless. Is explaining to me that they didn’t unlock it they did a refresh on my card and that I’d have to come in to make a new pin but I couldn’t because they were closed technically so my other option was to get it mailed to me which would take longer. I can barely get to the bank to freaking put money in some days. I’m working all six days excluding Sunday to try to get back to some kind of normal. I can’t even get there until right at close!!! And she really didn’t even care. And that’s exactly why my husband and I have finally decided to go to a different bank. Every time I have an issue with my card when they give me a new one. Every time no one cares. I’ve called to try to build my credit no one calls back or emails. Don’t get me started on the app that never wants to load or act right. All together we will be leaving this bank.

• L

  Lynn Rüff
  5

  Excellent service in all branches!! We recently bought our first home thanks to Robin Arnold, the HFCU Mortgage Rock Star, and Carol Smith, Mortgage Processor Guru! Reliable, friendly, knowledgeable, patient, gets things done for you. Go see Robin at Nine Mile if you are looking to buy or refinance your home! She and their entire team are amazing.

  Response from the owner

  Thanks for sharing your experience, Lynn! We are happy Robin and Carol could help you get into your home!

• S

  Steven Blake
  1

  Banking with them is very inconvenient. Online banking app is a joke but in branch isn't much better. They should really invest in getting with the times. It shouldn't be so much of a hassle to pay on my credit card account either online or in person and customer service could definitely be improved. I enjoy banking with Gulf Winds, and Navy Federal much more than HFCU.

• J

  Jason Diaz
  5

  Diana has been wonderful to work with. My wife and I are building a home and it's stressful enough, and she has been so easy to deal with. We really appreciate all her assistance.

  Response from the owner

  Thank you for sharing, Jason!