Guild Mortgage Company Kietzke Ln, Reno

Guild Mortgage Company Reviews

• B

  Blanca Reyna
  5

  My husband and I had the pleasure of working with Jorge Montoya and his amazing team. They made the whole process of buying a home so easy. Jorge and his team will literally go above and beyond to get you the best loan possible that fits your lifestyle. He was always in contact with us throughout the whole process. His team is even available during the weekends to ask any questions. The response time was impeccable and that truly helped take the stress off the experience. Jorge's advice and guidance showed us he genuinely wanted us to succeed. I will strongly recommend Jorge to any family member or friend! He is amazing!

  Response from the owner

  Thank you so much for the opportunity to help, I truly appreciate it :-)

• N

  Natalie Cowens
  5

  This is my second time getting to work with the team at Guild. Everyone is so kind and helpful when it comes your home. Shoutout to Jackson, you are the best and always so patient, I know I had a lot of questions. Definitely the best there is and I recommend Guild to everyone I know.

  Response from the owner

  Thank you so much for leaving The Montoya Mortgage Team such an awesome review, Natalie. It was a pleasure to help you through the process!

• K

  Katrina K
  5

  Jorge and his team are amazing! I have used Jorge to purchase 2 homes and his customer service is stellar! Thank you Kelli for always keeping me in the loop and letting me know what is going on with my loan. I was super impressed! Kelli let me know when I could expect my next update and overall did a seamless job. I highly recommend Jorge & his team!

  Response from the owner

  thank you so much for the opportunity again. Really value your trust :-)

• S

  Sam Jones
  5

  My friend highly recommend Jorge and the Montoya Team at Guild Mortgage, and I quickly saw why. Jorge is very attentive and explained everything clearly. His team always kept me in the loop and explained the whole process and the ins-and-outs of the FHA home loan. Because of the awesome communication and customer service, I highly recommend Jorge and his amazing Team.

  Response from the owner

  Thank you so much for the opportunity and congratulations again :-)

• J

  Jason Martinez
  5

  Jorge and the rest of the Montoya group had a tremendous impact on the purchase of our second home. Not only were they consistent and always staying on top of things but they made buying a new home effortless. We closed in time and couldn’t be happier on the experience do I recommend absolutely. Everything was done electronically which fit my wife and I’s busy schedule. Jorge thank you and to your team for the help and also checking back in every so often, you have earned our business for life. Good luck to you home buyers, your in great hands. The Martinez family.

  Response from the owner

  Thanks again Jason for the opportunity. Take care of yourself and we'll talk soon.

• S

  Scott Phillips
  5

  This was the second time that Guild - Jorge Montoya has handled my mortgage. Both times Guild worked for me everyone was courteous and very professional. Any time I had questions (I am a first time borowwer) and there were many, I always received prompt, correct information. If ever I biuy another home, I will certainly contact Jorge to manage my financing. During both processes, Jorge himself contacted me by phone to inquire how things were progressing and if he could do anything to assist. After the signing at the title company Jorge again contacted me and asked if I were satisfied with his team and thanking me for my busniess.

  Response from the owner

  Thanks so much Scott, really appreciate your trust

• A

  Addie McElvain
  5

  Excellent customer service. Jorge and his team are top notch. Buying a house can be an arduous process, especially for a first time buyer, but this staff makes it so easy. When rates were low, they called us to help us refinance and save 100s of dollars a month.

  Response from the owner

  Thanks so much Addie

• J

  Johana Sevilla
  5

  I just want to say thank you to Amanda Rae and her awesome team. This was absolutely one of the best experience of our life buying a home is a commitment and we shopped around until we found Amanda and her team as soon as we walked in her office we felt that it was the one and sure enough she was very polite and answer all our questions once we decided on the house we wanted her and her team were always ready to answer our questions Sarah and Shannon were always awesome on calling us back with all our answers. If I could honestly give them more stars i would we are definitely thankful for getting recommended to Amanda and her team

• C

  Cynthia Zuno
  5

  I want to Thank Jorge Montoya, the Montoya's team and Debbie Youngber for helping me become a homeowner. Jorge and his team have helped my family over the last 5 years with home loans. After the great recession, trusting banks and people that would help you with home buying and resources became a bit skeptical. However, Jorge Montoya's and Guild Mortgage have gone above and beyond to help people like me who were new at home buying. They not only help you but also share the knowledge so that you understand each step of the way. To anyone who is buying a new home or thinking of refinancing your home. This is the team that will help you and make sure you have the best experience for such a huge decision. Thank you Jorge and Debbie and ALL the Montoya's Team!!

  Response from the owner

  Thank you so much Cynthia for your trust and congratulations!

• B

  B L
  5

  I work with somebody else in the pass who poorly treated my personal information very unprofessional realtor. After that awful experience,I was recommended to Guild Mortgage and I have to said that Jorge and his team are very professional and efficient it was great to work with Jorge, Kelly, Lori ,Sherry. Awesome team and very experienced and respectful staff who are committed to help, I’m glad I got to work with them Highly recommended.

  Response from the owner

  Thanks so much for the opportunity to help and congratulations! :-)