GreenState Credit Union Central Ave, Fort Dodge

GreenState Credit Union Reviews

• C

  Chelsea Shelton
  5

  We recently used this branch for our new home mortgage. They were absolutely amazing to work with. The team was so organized, explained everything to us in detail, and really made the process seamless. We will definitely be customers for the long haul. Thank you for the great customer service!

  Response from the owner

  Thanks, Chelsea! (And congrats on the house!)

• C

  Craig Clark
  5

  Very knowledgeable and professional! Julie was awesome to work with. Great service and financial products! Go in a speak with this Credit Union rep today and see what they can resolve for you.

  Response from the owner

  Thank you for the great review, Craig!

• H

  Hoemer Simsphon
  5

  Missy is the best!! Super nice and helpful made my experience the best one I ever had with a bank definently ask for missy if your new and don’t know who to go to!!

  Response from the owner

  Thank you for the five-star review!

• K

  Kylie Hinrich
  1

  Incredibly rude and shady business practices if you get a loan here. Charges for insurance on vehicle even when you show proof of coverage. Do not go with this company.

  Response from the owner

  Thanks for reaching out. One of our team members will be reaching out to you to you today to work to fix this issue. If you have any questions in the meantime, please reach out to us at 800-397-3790.

• R

  Rrichard Hutchinson
  1

  I would rate one person behind counter for gave me chargers up my wheel chair asked her how much started charging manager comes out tells me not allowed to use out side plug in to charge my wheelchair I told him that I was given permission to charge my chair and he stood their like I was wrong which I told him he said ok finish charging chair for I'm booking side walk but their was enough room for two of his employees walked by with enough room but manager basicly called me a liar. I know that I would be transferring my account some other place for I'm a vet and was treated like dirt which I would weekend others to do the same for also will tell others how I was treated and hope they do the same for me and family will do so and I'll also let others that who are vets in wheelchairs and bonsai, and see. For if I could work I would rather do that then be treated like this a vet, want disabled person. My chair don't work that good and I figured I would be treated different.

• s

  scott underberg
  5

  They are my company's business bank. Bryan and his team do a great job handling any issues that may arise. A great friend in business. Their home loan department is also second to none.

• S

  Sonia Reyes
  5

  Greenstate does really good at taking care of their members.

  Response from the owner

  We appreciate the review, Sonia! Our passion truly is taking care of our members each and every day.

• j

  jose rivera (warhammer)
  2

  Was quick but the employee change her attitude when she saw my name that come hispanic

  Response from the owner

  Jose, please reach out to our team at 800-397-3790 or our online support team at GreenState.org to discuss this further.

• K

  Kyla Menke
  1

  A customer wrote me a check from this bank, and the bank the check was from (this green state bank) WANTED TO CHARGE A $10 CHECK CASHING FEE ON A $50 CHECK!!!???? WILL NEVER BE BACK THERE!!!

  Response from the owner

  Hi Kyla, We are sorry to hear you were unhappy with the check cashing fee we charge for non-members. If you'd like to avoid this fee in the future we'd be happy to help you open a membership or you can deposit at any other credit union or bank of your choice. If you have any questions or concerns feel free to contact us at 319-339-1000.

• M

  Michaela Stuart
  5

  Absolutely love everyone here! I personally bank with them and my work goes through them as well!

  Response from the owner

  Hi Michaela, Thank you for the kind review! We are happy to have you as a member and look forward to serving you in the future.