Greenmount Loan and Jewelry Greenmount Ave, Baltimore

Greenmount Loan and Jewelry Reviews

• M

  Michele Johnson
  5

  I gave 5 stars for good customer service and reasonable prices. Needed to pawn personal items for car repairs which felt kind of humiliating to have to do anyways. They offered far better price than the get over on north and Druid hill.I will never darken that doorway again Customer service goes a long wsy for me. Thank you gentlemen for being courteous n polite n professional and for making process so easy.

• I

  Ivy Feenix
  1

  SCAMMERS! They sold my camera and accessories that was stolen! A thief stole my stuff and sold to them. I showed them proof that the serial number to the property was mine. They hurried and sold my stuff before the police could get it back! Stay away from this shady business! They have no morals. They sell stolen property. No wonder why there's so many thieves in the city...the thieves can count on them to accept stolen property! They even had the nerve to propose I buy MY property back! Trash business! Response to owner: I have never received a call from anyone at this establishment. You must have me mixed up with another person that had their stuff stolen. The individual who stole my property was not a family member! I will call, as directed, and update my rating accordingly! 4/22/22 - Spoke to Pat on the phone about incident. They have on record the property in question. He wasn’t aware of the incident so he speak on what exactly occurred but after the hood on my property was released by the Police Dept Pawn unit, his shop sold it soon after. I’m just upset they were aware the property was stolen and didn’t contact me before selling it, since they did have my contact information. The value of the camera was substantial enough but the photos on the memory card was priceless. Unfortunately, nothing was resolved and I only received sympathy from the call.

  Response from the owner

  Ivy, we have reached out to you on several occasions. We put the camera on the side for you and never heard back. Truth be told if we had not bought the camera from your family member who stole it from you (which we did not know) there would have been no chance for you to get it back. If you can contact us in a reasonable fashion, we would love the opportunity to rectify the situation. Please call us or come in. 3118 Greenmount Ave. or 410.243.3311 So sorry you had this happen to you, but again we have done everything we could to get the camera back to you, and will figure out another way at this time to make things right again.

• J

  Jesse
  5

  Great people that work there. My father and I used to go to Gordy regularly until we moved. I hope their honesty and integrity has continued since we left.

• P

  Peter Horton
  5

  Got a watch bracelet resized here. Affordable, fast, and great service.

• D

  Derrick Parker
  5

  Two thumbs up for me. Very pleasant ring shopping experience the guy that helped me was awesome thanks again

• A

  Andrew Conrad
  5

  We needed to replace a lost diamond in a my wife’s wedding ring and Aaron was highly recommended to us. He was fantastic and helped us get the perfect diamond set in her ring. Go here first!

• S

  Stephanie Carter
  5

  10/10 definitely recommend this place!!! Everyone at this location is very nice and helpful. I worked with Aaron, he designed my girlfriends engagement ring and it came out absolutely gorgeous!! I couldn’t imagine it any better than what it is. I love them there. We will definitely be going back if something else is needed.

• J

  Jesse A
  1

  Called this shop to sell my computers and was told to bring it in. Spoke to the clerk again upon arrival and was told to bring it inside the store only to be told they have no interest in buying. Had to drive for several miles to get there in the first place and i was made to bring in the heavy boxes into the store by the clerk. This business needs to respect people and their time. My time is valuable.

  Response from the owner

  Jesse - To be clear, the condition of the computer differed from what you described when you called ahead. We understand that everyone's time is valuable, and we're sorry that we weren't able to help you. Our number one goal is customer satisfaction; we hope that we get a chance to do business with you in the future.

• D

  Daniel Rusch
  5

  Truly a Baltimore Gem! The people of Greenmount Loan and Jewerly have something that not all stores have- integrity. They are kind, helpful and very knowledgeable about what they sell. I’ve been there many times and can attest to their professionalism and integrity. Don’t hesitate to stop in to find quality jewelry and excellent advice coupled with fair prices.

• Z

  Zhicao Fang
  5

  Came here to repair my watch band with a replacement watch I bought online. Was told that the two bands actually did not fit each other, but got the service done anyway. They were even kind enough to do it for free.