Great Western Bank 1st Ave, Watertown

Great Western Bank Reviews

• J

  James Wright
  1

  They just switched to First Interstate Bank. We can't access our accounts and have been on hold for over 2 hours.

  Response from the owner

  Hi James, We sincerely apologize for the inconvenience that our high call volumes has caused you and appreciate your patience. Please consider connecting with your local banker in the branch for more information and discussion. We would appreciate the opportunity to work with you 1-on-1 to better understand where we may have missed the mark and discuss how we can support you.

• T

  T. Weyland “Geezer” Od'Hrafn
  4

  James at the Watertown branch is a great rep. He is understanding and patient with customers as they try to navigate this crazy business called banking on weekends. If you get the opportunity to work with him, do so.

  Response from the owner

  Thank you for the kind words Tommy!

• K

  Karen Darby
  1

  We are sellers of a home in WatertownSD, my buyers paperwork sat on a desk and was not finalized. The banker waited to process until 3 days to closing date on sales contract. They don't care about you as a buyer or the seller. DON'T EVER GO TO THIS BANK TO PROCESS YOUR FUTURE HOME, Go to a mortgage company.

  Response from the owner

  Hi Karen, Thanks for your valued feedback. We sincerely apologize for your experience. We are actively looking into the breakdowns that happened in this unique situation and are working on a solution to avoid a delay like this in the future. – Mike, Head of Mortgage Banking