Great Southern Bank S Elliott Ave, Aurora

Great Southern Bank Reviews

• T

  The CoffeeCupKidd
  1

  Open or transfer an account to this branch and it's all warm fuzzy peaches and cream pleasantness. Have an issue of any kind and they become as cold as a dead fish on ice! Nothing is ever their fault and any explanation comes out as if you are doing them a great disservice and a response is like pulling teeth. Great Southern is a good bank, but this branch is another story entirely! I closed my account of over a year as a result, told them why, and they didn't even blink an eye. Wow!

  Response from the owner

  Hi. Thank you for reaching out and sharing this information with us. We're sorry to hear you had a negative experience, and we would love the opportunity to speak further about this. Please reach out to Customer Service at 800-749-7113, so we can better follow up with the appropriate individuals.

• Y

  Yup
  5

  Very friendly staff. Always happy to help with my questions. Super easy checking account setup took less then 5 minutes. I love the friendly staff and Rhonda is truly amazing. From Aaron a current great southern customer.

• s

  steve smith
  1

  I went to this location to deposit my stimulus check. The check was in my name and I was depositing it in my account. Everything had the same name and it was a deposit. The teller told me she had to see my ID or she couldn't deposit the check because it was a stimulus check. Insanity ... No common sense. Welcome to America 2020 .........

• R

  Rob Frank
  1

  We take in about 8000.00 a month. Due to poor customer service we only use this account for one direct deposit that I have been to lazy to change. At one time when I opened my account in 2000 they were amazing. I think they forgot what made them big.

• A

  Assasin Lover
  1

  Terrible customer service. Bad attitudes, and slow service. They make you feel unwelcome at this branch. I like dealing with great southern bank. But won't be visiting this location anymore due to the employees.

• D

  David
  5

  Staff is very friendly. Jan is available to answer questions and help as needed. Great Southern is a great local bank and can be counted on. Drive-thru hours are 730-600 M-F and 8-12 Sat

• J

  James Smith
  1

  Takes FOREVER to do anything here. Took 20 minutes just to make one deposit.

  Response from the owner

  Hi James. Thank you for reaching out and sharing this information with us. We're sorry to hear you are dissatisfied with the speed of your transactions lately. So that we can assist you better, can you please contact Customer Service at 800-749-7113 and provide them with additional details? They will ensure it gets shared with the appropriate individuals.

• T

  TWA Motorsports
  1

  By far the worst and slowest bank in Aurora MO.

• N

  Natalie Rasmussen
  5

  Swear to God they hire all supermodels