Grand Savings Bank N Main St, Jay

Grand Savings Bank Reviews

• M

  Michael Lokey
  5

  I have worked with their loan department a couple of times with great success. I brought in my elder parents today and Kyle took time to go over an application from another lender who was not giving them answers to their questions. He gave them options and they ultimately when with Grand Savings to stay local. I appreciate them taking time to explain everything, even though they might not get a loan through Grand. That is called putting the customer first. I now have peace of mind knowing my parents are taken care of and not taken advantage of.

  Response from the owner

  Michael, thank you so much for the 5-star review and for sharing this with us. We're glad Kyle was about to help your parents and put your mind at ease.

• M

  Mist Stebner
  1

  This bank shut down our card with a positive balance. Could not get our food and gas . Gives your pay check late. Doesn't even follow their own policy. Let a lone repeat it back to correct or give you correct info on your account. Proventing someone from getting to their money . I am sure that could be a law suit!,

  Response from the owner

  We’re sorry about your experience. Thank you for the feedback. We always strive to be better.

• K

  Kaylee Simonton
  4

  It's a good bank to go to, nice people.

  Response from the owner

  Thank you, Kaylee, for the review and kind words! We appreciate you being a customer at GSB.

• W

  Winnie Skidmore
  5

  I wouldn't bank anywhere else get excellent service & very friendly employees.

  Response from the owner

  Thank you, Winnie! We appreciate your feedback and are happy to have you as a customer.