Gold Star Finance S First St, Garland

Gold Star Finance Reviews

• C

  Chloe Boyce
  5

  I have used this loan company for years.  I appreciate the service and staff.  Great place to get a loan!  They have helped me build my credit too!

  Response from the owner

  Thank you for your review!

• H

  Honesty Mitchell
  1

  I applied for a loan w/this company on this past Friday, and received a phone call this morning (Monday). Whomever I was speaking to on the phone, I COULD hear her clearly, but she was talking entirely too fast...to the point I COULD NOT understand any of her questions. I had to ask her to repeat herself several of times, and I even advised to her that she was speaking too fast. Either she was just being out right disrespectful, or her "English" was just too bad. Having said that, at the ladder part of our conversation; the few questions she did repeat to me was nonsense. I told her I didn't want the loan anymore, and I turned down their business, and she says "ok, that's fine!" To add, I feel that when someone is applying for a loan through your finance company, the primary questions you ask should be geared towards the overall finances only...like rent, car note, insurance, utilities, things of that nature. Not how much money I spend on my clothes, and shoes. This is not my first rodeo, and when I asked her what does her questions have to do with me applying for a loan she says "we're budgeting you." Girl, bye! I was already annoyed with her fast talking, so if you think I'm going to remain on the phone while you strip me down to my under ware you are sadly mistaken. I felt the questions where only going to get worse. That's just being outright nosey. I would not recommend this company to anyone.

• R

  Rosalyn Harrison
  5

  I love the customer service and help I received even after becoming unemployed, I was handled with care and they worked with me to help me bring the account current absolutely the best hands down.

  Response from the owner

  We truly appreciate you!

• N

  Nisha J
  1

  Do not use them!!!! Dont even bother calling, just read the reviews. They ask wayyy too many personal question that doesn't apply!! Like really? Wow. Some stuff is none of your business, the only thing that matter is if I can pay the loan back! Thats not how you conduct a business. The lady I spoke with was very rude and they never call back after I gave her my life history. So who knows that type of scam they have going. I wish I could give them zero for rating!!!

• E

  Ethan Harris
  3

  Staff was nice but their loans aren’t for people with low bad or working on credit, making 3,000+ a month still wasn’t approved

• K

  Kyle Gray
  1

  They're loan officer tried to push his way into my home and I had to use the door to shove him out

  Response from the owner

  Hello Kyle, we are very disappointed to hear this. We have no male loan officers at this location, are you sure this happened with our Garland office? Please give us a call, as this is not a practice Gold Star Finance encourages or allows. We'd love to hear from you to find out exactly what happened and how we can make it right.

• R

  Ray Rosey
  1

  So I was turn down because I'm not with tmobile so basically they are a phone company not a loan company. They are very unprofessional.

• T

  Tim Spivey
  5

  Great and professional people.....I have gotten behind on my payments,due to circumstances beyond my control,and they are doing all they can,to help me get back on track.

• I

  Isabel Plascencia
  5

  Hello my name is Isabel Plascencia I am the new manager with Gold Star Finance Finance I am experienced in the loan business and my staff and I are happy to help with fast and friendly service

• M

  Mary Lane
  1

  IM VERY DISAPPOINTED AT THE UNPROFESSIONALISM SHOWED BY THE MANAGER TY! WOW! HOW DO YOU INSULT SOMEONE FOR GETTING DENIED AND TALK ABOUT A PERSONS CREDIT WHEN YOU THINK THEY'RE ON HOLD? BUT I HEARD EVERYTHING HE SAID "THE ONE WITH THE TERRIBLE CREDIT" AS HE DENIED THAT WHAT WASN'T SAID BUT THE CONVERSATION WAS RECORDED!!!!!! I WILL NEVER REFER THIS COMPANY OUT TO ANYONE! TY, DID I INSULT YOU FOR BEING A GAY MAN???? I WISH I COULD GIVE THIS STORE A -60