Global One Lending Inc Nw 64th St, Oklahoma City

Global One Lending Inc Reviews

• J

  Jason Lepik
  5

  Global One Lending is a highly preferred Mortgage Banker/Broker in Oklahoma City area. Unfortunately, what Google does not tell you is, how many customers Global One works with in a timeframe of a year. To put this idea into perspective, Global One sells, processes, and closes between 100-127 loans per year while handling over 20 million in mortgage investments. Based on the comments/reviews below or above, to only have 2 bad complaints on Google in one year out of 127 customers, it appears Global One lending perhaps is setting a high bar for customer service. Basic math or percentages tells you if Global One did 127 loans last year and only 2 bad reviews in a single year, 97.46 percent of the clients Global One works with are satisfied. As operations Manager for Global One, I will say this, Global One tries to satisfy all clients, but the reality of the situation is there always seems to be someone that will remain unhappy no matter how well you do. Expectations can be hard, perfection can be harder, but 2 out of 127 people satisfied seems to be a pretty darn good report. One last fact. Most clients or people with unhappy situations or customer service, tend to seek out the Better Business Bureau. Notice Global One has a A+ rating and is not even accredited client of the BBB because Global One does not pay the $250.00 to BBB for a good standing. Since Google is not a valid source of disputes, has no criteria or filter for complaints by customers, has no resolve between parties in mind, and finally no system in place where if a dispute is needed, the two parties can work together to come to resolve a specific dispute. Personally, I would highly suggest a more reputable source when evaluating a company for goods and services that have safe guards in place as the BBB. At least with the BBB, each party is held accountable for their responses and all disputes are posted upon request. If you are looking for excellence and people that truly care about you and your financial situation, know for over 22 years, Global One Lending Inc. has and will remain here for you. Thank you for reading our comments

• D

  Devin Grunder
  1

  Worst loan experience I have ever had!! Aggressive sales tactics to get their commissions and then horrible service after the fact. In 2014, I was told a refinance with them would help me pay off my loan quicker and save money over time with lower fees and interest compared to what I was paying with Quicken Loans. After the paperwork was finalized my loan ended up costing me several thousand more than originally told, my interest was higher and fees remained. My loan was then sold, resold, and resold again within 3 months making payments a nightmare. My escrow then sent in over payments for my insurance and "underfunded my account". So instead of an apologizing from Franklin American Mortgage and helping to correct the issue they created, they increased my payment by almost $300 per month to "refund my escrow" even though I paid them the $1450 to refund the escrow shortage. So they took my $1450 and still increased my payment by almost $300 per month making my payment for a $102,000 mortgage over $1200 per month. HORRIBLE CUSTOMER SERVICE AND USE OF SCAM TACTICS. I am in the process of going back to Quicken loans and my payments will be back to $550 per month. NEVER USE GLOBAL ONE FOR LOANS, they only sell your loans. Once they make the commission on the closing they give your loan away and are no longer a part of the process. Only use reputable companies with great customer service track records. I will only use Quicken from now on!

• w

  william smith
  1

  My wife's experience was very bad here... I don't really think it's the company's fault but definitely one of their employees. I can say if you do decide to go there, Do Not go to Jason lepik, He has the worse attitude if he doesn't get his way. Or should I say he is VERY unprofessional. This goes to calling my wife stupid and telling her she doesn't know what she's talking about, when really she was catching him in his lies. Trust me when I tell you.DO NOT EVER DEAL with this Lepik guy.. There's so many better people out there to go to with way better rates. He made us think we couldn't get anything better, but yet everyone had better rates after he drove us away. This guy is horrible. TRUST ME, he will purposely try to get you to sign for a house you can't afford just so he can get paid. We would have made a very bad decision if we would have went through Jason.. Please just listen to me. He is no good!!

• M

  M K
  1

  Thank you for the warnings. I can not afford for someone to take advantage of my situation.

• L

  Larry Waits
  1

  Appraisers BEWARE. YOU MAY NOT GET PAID!!