Gesa Credit Union W Poplar St, Walla Walla

Gesa Credit Union Reviews

• M

  Michael Ralston
  5

  As usual, there was no wait time to access the teller. The young lady was friendly, efficient and a pleasure to deal with. I'm very happy with the service I receive at GESA.

  Response from the owner

  Hi, Michael! Thank you for taking the time to leave us a review, we really appreciate it! Enjoy your day! Thanks, Gesa Credit Union

• P

  PewPewSkittles
  5

  Gesa is very involved in the Walla Walla community. Just today I came across some beautiful ladies distributing trinkets and scored a stress ball! I've been with P1FCU, who also gives back to their community, but am happy to know that Gesa does as well. Since they reached out, it is a must for me to see a show at their theater on 5th and Rose.

  Response from the owner

  Thank you, Pewpewskittles! We appreciate you taking the time to leave us a review! Have a great day! Thanks, Gesa Credit Union

• J

  Jan Kirstine
  5

  The experience was warm and friendly, easy and convenient. Their policies are great and they have perks very often. Credit Unions are the way to go!!!

  Response from the owner

  Thank you, Jan for your review about your experience! Your feedback is appreciated and we hope you have a nice day!

• R

  Robert Western
  5

  Best new look I have ever seen on any Credit Union. Thanks for your great Customer service. That's a Real Credit the Staff 😊

  Response from the owner

  Hi, Robert! We are happy to hear about your amazing experience! Your feedback is valuable and we hope you have an awesome day!

• D

  Dustin Brown
  1

  Tried to put some money into my friends account for him. They refused I said Ok we’ll close all my accounts then. Without hesitation they shrugged their shoulders and said ok. I was stunned no wait let me try to keep you. This company is gone from credit union to big bank. They have lost their customer service skills completely. You are just a number to them no longer a member. Find somewhere else P1FCU has been outstanding go see Frank.

  Response from the owner

  Hi, Dustin. We are sorry to hear about your experience. We have shared your feedback with the branch manager and they would like the opportunity to discuss this with you further. If you'd like to be contacted, please send us an e-mail to [email protected] with your contact information and we'll follow up. Thank you for bringing this to our attention.

• M

  Miriam Gogl
  5

  Gesa has been nothing but helpful and friendly. They make anything easy to understand.

  Response from the owner

  Hi, Miriam! Thank you for taking the time to leave us a review, we really appreciate it! Enjoy your day!

• M

  Michael Breier
  3

  Friendly and courteous; however, unable to resolve my issue with Bill Pay system.

  Response from the owner

  Hi, Michael. We are sorry to hear about your experience with our Bill Pay system. We have shared your feedback with the branch manager and they would like the opportunity to discuss this with you further. If you'd like to be contacted, please send us an e-mail to [email protected] with your contact information and we'll follow up. Thank you for bringing this to our attention.

• S

  Stan
  5

  We needed to put my son on my account and was told there weren't any slots open but we told them my son lives in Spokane and wouldn't be here on Monday so they worked us in and we accomplished our job.

  Response from the owner

  Hi, Stan. Thanks for sharing feedback about your experience and thanks for being a member. Have a good day!

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  Patti Lightfoot
  5

  I was at the Penny Lane Branch in Walla Walla and my representative was Kenyan Herr. I am a retired banker (42 years) and have to say I was very impressed by his professionalism and courtesy. I would highly recommended Kenyan.

  Response from the owner

  Hi, Patti! We are happy to hear about your amazing experience! Your feedback is valuable and we hope you have an awesome day!

• K

  Kyler Filan
  1

  Horrible service, will find any reason to charge you a $29 fee for anything and everything. Can't or won't do what you want with your account. Don't even try calling cause their phone never connects with someone, and they won't get back to a transaction inquiry until weeks if not months later. Promise good things but none of it is true.

  Response from the owner

  Hi Kyler - We are sorry to hear about your experience. We would love the opportunity to discuss the situation further. If you’d like to be contacted, please send us a message at [email protected] with your contact information and we'll follow up. Thank you for bringing this to our attention.