Georgia Primary Bank Cumming Office Bethelview Rd, Cumming

Georgia Primary Bank Cumming Office Reviews

• J

  James Shafter
  1

  I run a small landscape business and noticed this bank doesn't often have a lot of traffic to wait through. I pull a trailer just about every day. I pulled into the lot and found a safe spot to park in the back corner leaving enough space for people to pass by. As I'm exiting my car to go inside to talk to someone about opening an account, an employee comes out to tell me I can't park there. Did not ask if we had business there or not. While people are parking in her lot to go to the restaurants next door. She then told me I could park in the lot next door the was not connected. Now I see why this bank doesn't have a lot of traffic. Thank you, I will take my business elsewhere.

  Response from the owner

  Dear Mr. Shafter, We are sorry to hear you had a less than desirable experience with our bank. We pride ourselves on our customer service. While we do have issues with patrons of other close by businesses using our parking lot, we never want a customer or a potential customer to feel not welcome. Our employees usually ask first if you have bank business before asking you not to park in our lot as we try to reserve our bank parking spaces for customers. We are sorry you were not asked this question first. We would welcome a second opportunity to gain your business. Thank you, The Staff at Georgia Primary Bank.

• A

  A Perdew
  5

  Stopped by Thursday afternoon to open my accounts. Such a refreshing atmosphere and the staff were so friendly. I would definitely recommend this to everyone who wants to go back having a personal experience with your banker.