Gastrak of Lukeville N. Hwy, Lukeville

Gastrak of Lukeville Reviews

• R

  Rob B
  3

  Cheap gas when we stopped here. There is a convenience store, not much else. Cross border to MX here

• T

  Taren Sario
  1

  Awful. Got here at 640 and they said there were closed. I assumed because border control was inside I thought something had happened because online it said they closed at 7. I needed Mexico insurance and to buy some items. Border control left at 6:50 and I asked if I could come in and get what I needed done and they said no they were closed. I said online it says you close at 7 and they said well it’s 7 on our end where I then showed them my phone that said otherwise. They didn’t care and said well we are closed. So please...if you need anything stop before you get to this place. I made the mistake of thinking I could wait per what online said.

  Response from the owner

  Hi Taren, Thank you for your review. We truly appreciate that you care enough to share your feedback. We are sorry for your disappointing experience with one of our employees at our Lukeville location. Our employees are always expected to maintain our company's reputation for providing outstanding customer service, and we apologize if this particular individual did not reflect that. You may be assured that your feedback has been forwarded to the appropriate individuals. Once again we are truly sorry for any inconvenience this may have caused you Taren. Thank you, Gastrak

• M

  MR T
  5

  This place will accept and hold large freight items. They charge $12 per day fee. Its secure, inside, storage. Used them for a paddleboard going to Mexico. Coordinate withe fright company to deliver here. Worked perfectly.

  Response from the owner

  Hi David, Thank you for this five-start review. We truly appreciate that you care enough to share your feedback. Hope you use our services again soon! Thank you again for sharing, Gastrak

• A

  Ashton DeKeyrel
  5

  What a wild experience- literally steps from the border. They really know what clients are looking for and offer a little bit of everything. You can ship packages there and also get Mexican auto insurance.

  Response from the owner

  Hi Ashton, Thank you for this five-star review. We truly appreciate that you care enough to share you feedback. Hope to see you again soon! Thank you again for sharing, Gastrak

• C

  Cesar
  5

  I didn't go inside but there are public restrooms that are pretty clean. Outside entrance to the restrooms. Last chance for gas on the us side before heading to Rocky Point.

  Response from the owner

  Hi Cesar, Thank you for taking the time to share your experience at our Gastrak of Lukeville location. We truly appreciate that you care enough to share your feedback. Hope to see you again soon! Thank you, Gastrak

• M

  Monika Piazza
  4

  We stopped here for gas and snacks before we crossed into Mexico to head to Puerto Peñasco. They had everything we needed am d the staff was friendly. They speak English and Spanish clearly, so there is no communication problems. We didn't smell the smell everyone in previous reviews was talking about. Maybe they've cleaned it up a bit.

  Response from the owner

  Thank you so much for the 4 star rating! We hope to see you soon again.

• C

  Carol Barba
  1

  People don't pump gas here using your credit card!! I pumped 20.11 to get me to Gila Bend from the border, and I assured I printed a receipt after I was done. When I get home, I realized they charged me 97 dollars!! I am so upset, and hope to get my money back asap! Called, and left a voicemail, hopefully we can resolved this matter quickly and give you guys 5 stars for excellent customer service....

• J

  John Brewington
  4

  I used the bathroom here. It was clean enough, no espresso machine which would have made it a better bathroom. If you spend $20.00 in gas you can get $5.00 coupon for duty free store. Not sure there is a bathroom there but I'd bet it was clean.

  Response from the owner

  Hi John, Thank you for taking the time to share your experience at our Lukeville location. Hope to see you again. Thanks, Gastrak

• C

  C T
  5

  Staff was helpful ,borrowing the phone. Restrooms could be cleaner, but at least they do have soap! Fuel prices cheaper than California, but higher than Arizona avg.

• B

  Brenda Sabo
  1

  Not sure what racket they have going with the UPS & FedEx drivers. Anything addressed to the USPS Post Box should be delivered across the Parking lot to the Post Office! Not held Ransom for $12 or more. If you want to run a package service, be sure it is not interfering with a Federal Law regarding the USPS!