Fundera by NerdWallet William St, New York

Fundera by NerdWallet Reviews

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  Sanj Kap
  5

  Just an amazing company that helped me get a PPP loan when my own bank Wells Fargo could not do it for me. Highly recommend them thanks Fundera you have a customer for life!

• M

  Michele Tarnow
  5

  They helped us navigate the PPP loan application process. We had tried to apply through another lender, without success. Their customer service is excellent!

• L

  Laura Hinkley
  1

  Incompetence is way too nice to describe this company. We were promised our PPP loan would be processed, and 3 days later we are told Fundera wont be able to process anything. I was lied=to and misled the entire time working with this joke of a company

• J

  Jeff Sternberg
  1

  Horrible rates, mafia-like loan terms and a clueless group of people managing it all. I'd suggest going directly with paypal loans which fundera often brokers. Remove this shiny scam of a middleman from the process and good luck blocking their emails and calls which will never cease no matter how many times you request to be removed from their database. I've been in business since 2002. Used myriad finding sources for our five companies under our umbrella during good times and bad. Fundera is one of the two worst I've encountered.

  Response from the owner

  Hi Jeff, we're very sorry to hear that this was your experience with Fundera. As a marketplace with over 30 unique lenders, the rates and terms that are offered on our platform reflect the spectrum that you'd find whether you came to us or applied with these lenders directly. We are not lenders ourselves and, therefore, do not determine rates. Our marketplace covers the entire industry (including bank loans), but we are only able to show customers offers they are eligible for which again, is a decision made by our lending partners. Regarding the outreach that you have received from us, we will remove you from our contact lists. However, I could not find your name in our system, so please feel free to reach out to [email protected] with your email so we can ensure it is removed. Please let us know if there is anything you'd like clarification on or if you have any questions.

• K

  Kathleen Maddox
  5

  Going through fundra for my PPP application was the best. Even in the midst of The masses applying , i had a representative Taylor Stebbins who was like my own personal Rep and literally under a hours time would respond back to me with any concerns or questions i had ! So much personal attention on me that showed that i mattered . It gave me piece of mind and comfort that i needed ! Very knowledgeable rep answers were accurate and true . Application process was very precise and clean . And it helped me achieve success with my PPP loan!!!🙏☀️Thanks!!

• T

  Taylor Shores
  5

  WOW! TERRIFIC customer service. How do these people answer all my questions? I don't know, because there was a lot. First time loan for an SBA loan in the amount of $100,000 which was for working capital and equipment. Really appreciate the professionalism, will use again.

• K

  Kristi Morton
  3

  My review is written with a bit of mixed emotion. I have noticed that they have made some changes to their website since I first came across it in hopes of getting a small loan for my startup. Like a lot of other loan intermediaries, they claim you only need a certain credit score to qualify. In their case, it is 680. Not exactly true. Common sense will tell you that if someone has a credit score around 680, they likely have either a lot of debt or one or more accounts in collections or both. Otherwise, the score would be much higher, right? Well, when they pair you with a lender based on your score, you then learn that you need to pay down the debt to a certain percentage and/or take care of anything in collections, even if it is something you are disputing. Oh, and you have 7 days to do it in order to move forward with your new business loan. Other than that, I will say that they are very friendly, and do want to help you. Each vendor they work with has different rules. I just wish that information would have been more transparent from the get-go, rather than telling me that I qualified, getting my hopes, but wasting my time in the end. My suggestion is to proceed with caution and low expectations. Odds are that if you are being turned down by banks, this is likely to not work out either. Get your affairs in order and go through a local bank or sba-approved lender. Better terms and better rates, and a guaranteed amount up front. The vendor in my case couldn't guarantee the final amount I would qualify for until all paperwork had been processed. So, if I had followed through, I could have ended up with a loan or credit card for less than what I needed, which would affect my credit and prevent me from moving forward with the business. In the end, had I done my homework on companies like Fundera, I would have never filled out the application. That is on me. Not saying it couldn't work out for you. Just thought I would share my experience. Bottom line - there is more to it than a good credit score.

• J

  Joseph Moricone
  5

  Taylor was fantastic, not only did she find the term and amount i was looking for she was able to get me more than i thought i could get. i would highly recommend Fundera especially Taylor, she went above and beyond and was always responsive within minutes of any questions.

• R

  Roger Hopkins
  1

  Would give 0 stars or even negative stars if I could. They are the absolute worst funding company I have ever worked with. They continuously make false promises and do not deliver. Their prices are ridiculous and they are not upfront about anything. They lie and deceive. They speak negatively about every other lender in the industry, but I can tell you from experience they are the worst. Do not listen to them, do not work with them. STAY CLEAR OF THIS COMPANY. BUYER BEWARE. YOU WILL BE ROBBED

  Response from the owner

  Hi Roger, Thank you for taking the time to write a review. We just wanted to clarify: are you certain you worked with Fundera? We can find no record in our system that matches your name to help us better assess the situation. If you applied using a different name or email, please let us know at content at fundera dot com so we can better resolve the situation. We are very sorry to hear you possibly had a negative experience with Fundera. A few points of clarification: Fundera is a 100% free service for business owners to discover financing—which means we do not have prices for our service, and business owners who work with us will never pay us a cent. We apologize if this wasn't clearly explained. Also important to note, Fundera is not a direct lender. Rather, we're a marketplace that connects small business owners to lenders for financing—so we do not set the terms and amounts for any loan or financing solution—that is between the business owner and the lender. We are proud to be partners with many lenders in the industry. They are wonderful partners and the backbone of our business and, as such, we have no reason to speak negatively about them. Again, we hate to hear this may not have been the experience you had. We'd love to explore this even further in order to improve our customer service. If you're open to this, please send a note to content at fundera dot com. Best, Team Fundera

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  Tyler Holland
  1

  Surprised by the positive reviews. My experience has been extremely negative. Very slow to process an application as part of PPP; despite submitting all required documents - very vague and generic in responses despite submitting all requested documents. My recommendation is not to work with them.